Valet/Shuttle Driver-Full Time

The Lincoln Marriott Cornhusker Hotel, located in downtown Lincoln, Nebraska, is a prestigious and historic hotel that has been serving Nebraska's capital city for nearly 90 years. As a part of the Milwaukee-based Marcus Hotels & Resorts, this landmark property has evolved into a benchmark for hospitality, offering guests a warm and welcoming environment to connect, celebrate, and be inspired during their visits. Marcus Hotels & Resorts is a division of The Marcus Corporation, which boasts over 60 years of operational and service excellence throughout its portfolio of 15 unique U.S.-based hotels and resorts. The organization prides itself on its philosophy of "People Pleasing People," aiming to create extraordinary experiences for both guests and associates alike.

The Lincoln Marriott Cornhusker Hotel is currently seeking a Valet/Shuttle Driver to join its dedicated Guest Services team. This role is integral to ensuring guests receive outstanding service from the moment they arrive until their departure. Valet/Shuttle Drivers are responsible for safely parking guests' vehicles, transporting guests between various destinations, and assisting with luggage and packages to enhance the overall guest experience. This position requires individuals who excel in attention to detail, are professional, and possess a genuine enthusiasm for hospitality.

As a Valet/Shuttle Driver, you will be the face of the hotel’s welcoming team and play an active role in making visits to the property truly memorable. Your duties will include greeting guests warmly, managing car parking, shuttling guests to the airport or downtown Lincoln locations, and assisting with luggage handling. You will also be expected to actively participate in all mandatory department meetings and trainings, demonstrating a commitment to continual learning and guest satisfaction. Representing the hotel with professionalism and calmness, particularly during busy or emergency situations, is essential to maintaining the high standards expected by the hotel and its guests.

This position requires a valid driver's license and the ability to maintain it throughout the duration of employment. Candidates must be willing to work varied schedules, including days, evenings, weekends, and holidays, and to operate effectively under pressure. Physical demands include the ability to lift and manage luggage and packages weighing up to 100 pounds continuously throughout the shift. Strong interpersonal and communication skills are needed to effectively interact with guests and coworkers and to handle guest concerns with empathy and proactive solutions, ensuring guest satisfaction at all times. The candidate must also have the ability to understand and communicate in English sufficiently to handle luggage tags, claim tickets, and related documentation accurately.

Working at the Lincoln Marriott Cornhusker Hotel offers several valuable benefits to employees, including free well-balanced meals per shift, discounts on room rates, dining, golfing, skiing, and spa services at Marcus Hotels & Resorts and Marriott worldwide locations, as well as free parking and special movie theater coupons. Employees will also find opportunities for career growth with the ability to transfer between different properties in the Marcus portfolio. Additional benefits include paid vacation days, annual wage increases, health-related insurance options such as medical, dental, and vision coverage, an employee assistance program, retirement benefits, recognition programs, and an unlimited employee referral bonus. The hotel and Marcus Hotels & Resorts are equal opportunity employers committed to fostering a diverse and inclusive workplace environment.