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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $13.00 - $18.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Free well-balanced meal per shift
Discounts on room rates, dining, golfing, skiing, spa
Free parking
Movie theater coupons
Career growth opportunities
paid vacation days
Medical, Dental, and Vision insurance
Job Description
The Lincoln Marriott Cornhusker Hotel, located in downtown Lincoln, Nebraska, is a prestigious and historic hotel that has been serving Nebraska's capital city for nearly 90 years. As a part of the Milwaukee-based Marcus Hotels & Resorts, this landmark property has evolved into a benchmark for hospitality, offering guests a warm and welcoming environment to connect, celebrate, and be inspired during their visits. Marcus Hotels & Resorts is a division of The Marcus Corporation, which boasts over 60 years of operational and service excellence throughout its portfolio of 15 unique U.S.-based hotels and resorts. The organization prides itself on its... Show More
Job Requirements
- high school diploma or equivalent
- prior hospitality or valet experience preferred
- current driver’s license with ability to maintain active and valid license for duration of employment
- ability to work varied schedule including days, evenings, weekends and holidays
- ability to work under pressure
- ability to lift, push, pull, or carry packages and luggage up to 100 pounds continuously throughout shift
- excellent interpersonal and communication skills
- ability to effectively resolve guest and employee concerns
- professional and well-groomed appearance at all times
Job Qualifications
- high school diploma or equivalent
- prior hospitality or valet experience preferred
- current driver’s license with ability to maintain an active and valid license for the duration of employment
- excellent interpersonal, listening and communication skills
- ability to understand and communicate in English sufficiently to manage luggage tags and claim checks
- ability to lift, push, pull, or carry packages and luggage up to 100 pounds continuously throughout shift
- ability to work varied schedules including days, evenings, weekends and holidays
- ability to remain professional, well-groomed and courteous at all times
Job Duties
- greeting or welcoming all guests
- check-ins and check-outs
- effectively resolving challenging guest requests and complaints
- parking cars and making frequent trips to the airport or downtown Lincoln
- lifting, carrying, or loading luggage and packages onto bell carts to transport them to designated rooms
- reading and matching luggage tags, writing claim tickets, and detaching portions to give to guests
- attending all scheduled mandatory Guest Services Department meetings, trainings, and hotel meetings
- performing all other related duties and special projects as requested or assigned
- representing the hotel with professionalism and decorum, remaining calm and alert during emergencies or busy hotel activity
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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