Valet/Porter/Safety Sensitive

Midlothian, TX, USA|Onsite

Job Overview

Job Description

The Body Shop Valet / Porter role is an essential position within an automotive repair facility that specializes in vehicle bodywork and collision repairs. Body shops are dedicated to restoring vehicles to their original condition following accidents or damages, ensuring customer satisfaction through quality service and timely delivery. This establishment provides services that range from minor dents and scratches to major collision repairs, employing skilled technicians, customer service professionals, and support staff to drive seamless operations. As a Body Shop Valet / Porter, you will be the front line of interaction for customers dropping off their vehicles, as well as the responsible party for managing the flow and security of vehicles within the shop's premises.

This position is typically full-time and plays a critical role in both maintaining operational efficiency and enhancing the customer experience. The valet and porter duties include checking in vehicles with detailed reports, parking and moving cars safely in the repair area, documenting vehicle conditions before repairs, and assisting both customers and technicians. The role requires a keen eye for detail, a professional attitude, and reliability to ensure that all vehicles are secure and ready for final delivery. Besides managing vehicle logistics, the valet is responsible for final vehicle inspection to ensure repair quality before returning the vehicle to the customer.

An ideal Body Shop Valet / Porter candidate will have a solid understanding of basic automotive care, good communication skills, and the physical capability to handle vehicles safely. Responsibilities also include reporting any discrepancies or issues to management immediately to maintain high standards and customer satisfaction. This is a perfect position for someone who enjoys working in a fast-paced environment and is committed to providing exceptional service in the automotive repair industry.

Job Requirements

High school diploma or equivalent
Ability to safely operate vehicles
Physical ability to handle vehicle movement and parking
Attention to detail in documenting vehicle condition
Effective communication skills
Ability to work effectively in a team environment
Reliable and punctual
Professional demeanor
Basic knowledge of vehicle security practices

Job Qualifications

High school diploma or equivalent
Experience in a valet or vehicle handling role preferred
Knowledge of vehicle safety and security procedures
Ability to document vehicle conditions accurately
Good communication and interpersonal skills
Ability to work in a physically demanding role
Attention to detail
Reliable and punctual
Professional attitude
Basic understanding of automotive repair processes

Job Duties

Maintain the body shop parking area to allow customers easy access to the body shop area
Park customer vehicles dropped off for repairs or estimates
Complete a check-in report for each vehicle dropped off for repairs
Document any old/unrelated damage on the vehicle
Document mileage and place a mirror tag and floor mat in each vehicle
Assist technicians in moving vehicles in and out of the shop area
Ensure all vehicles are secure and locked each night
Complete final checklist report on completed vehicles to ensure quality of repairs
Make management aware of any problems that arise on final inspection to ensure any problems are corrected prior to delivery of the vehicle to the customer
Deliver customer vehicles from parking lot to the cashier at time of pick up
Assist with pick up and delivery of vehicles when needed
Maintain a professional attitude with co-workers, customers, vendors