Valet Ticket Issuer / Doorman / Greeter - Hard Rock, Hollywood
Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $31,249.27 - $37,424.61
Work Schedule
Day Shifts
Weekend Shifts
Benefits
tip position
competitive environment
Dynamic work setting
Opportunity for guest interaction
Chance to develop customer service skills
Working in a premier resort environment
Job Description
Seminole Hard Rock Casino in Hollywood, Florida, is a premier, high-volume resort and entertainment destination known for its vibrant atmosphere and excellent guest services. This resort provides various amenities including gaming, dining, live entertainment, and luxury accommodations, attracting thousands of visitors daily. It is an employer committed to maintaining a safe, welcoming, and efficient environment for guests while offering rewarding employment opportunities in a dynamic hospitality setting. Seminole Hard Rock Casino stands out for its commitment to exceptional customer service and operational excellence, making it a highly desirable place to work for individuals passionate about hospitality and guest relations.
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Job Requirements
- Must be able to pass background check
- must have a valid driver’s license
- must pass drug screening
Job Qualifications
- Can demonstrate attention to detail and knows surroundings
- communicates politely and effectively and responds promptly to needs of guests
- can write legibly on tickets
- can work quickly and effectively in a high-paced environment
- reacts well under pressure and takes responsibility to job duties
- can stand, walk, and hustle for long periods of time
- can frequently lift and/or move up to 50 lbs
- ability to visually identify vehicle depth, speed, and movement in daylight and dark
Job Duties
- Identify and distribute the proper ticket to the appropriate type of guest (transient, hotel, VIP, etc.)
- provide a friendly and courteous welcome to the guest by asking and using their name frequently
- inform the guest of the charge for valet and where/how to retrieve their vehicle
- properly place the ticket (with guest’s name) inside the vehicle for identification and parking purposes
- inform bellman/luggage attendant when assistance is needed for a hotel guest and their luggage
- properly secure vehicle keys
- effectively control the porte at all times via controlling proper traffic flow, ensuring vehicles are parked in a timely manner, the porte remaining as clear as possible, etc.
- charge vehicles properly for tickets
- effectively identify and notate visible damage on vehicles
- assist with staging and clearing vehicle lanes in porte one lane at a time when needed
- assist management in closing and reopening porte when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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