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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.50 - $28.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC specializes in providing a comprehensive range of parking management solutions, including valet and self-parking management, shuttle services, event parking, and porter/bell services. Serving diverse industries such as hotels, resorts, healthcare facilities, and event venues, PMC has established itself as an extension of the hospitality experience, ensuring seamless and high-touch service for both partners and guests. The company's commitment to excellence and a guest-first mindset has positioned it as a preferred service provider in the parking management industry. PMC's operations emphasize professionalism, efficiency,... Show More
Job Requirements
- High school diploma or GED
- minimum one year supervisory experience preferred
- valid driver’s license with reliable transportation
- acceptable motor vehicle record with no more than three moving violations in three years
- ability to pass and maintain a clean background check
- strong communication skills
- ability to work 40+ hours on-site
- flexibility and adaptability
- physical ability to stand and walk for extended periods
- ability to lift moderate weights
- willingness to use personal cell phone for work communication
- commitment to safety protocols and operational procedures
Job Qualifications
- High school diploma or GED
- minimum one year supervisory or related customer service/hospitality experience preferred
- management or leadership training/certifications preferred
- valid driver’s license with reliable transportation
- excellent communication and customer service skills
- ability to adapt to changing environments and handle unexpected situations
- strong leadership and team-building abilities
- basic knowledge of safety and risk management procedures
Job Duties
- Assist the Guest Service Manager in overseeing daily valet operations and staff performance
- address guest questions, concerns, service issues, and claims promptly and professionally
- verify associates are in full uniform and maintain proper grooming standards before clocking in
- lead daily pre-shift meetings to communicate updates and foster teamwork
- manage the setup and breakdown of valet equipment and staging areas
- oversee tip handling, shift cuts, reporting, and support payroll reviews
- supervise valet operations ensuring safe key handling and vehicle management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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