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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $19.25
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Uniform allowance
Career Development
Job Description
Bags, a Metropolis company, is a dynamic leader in the travel services industry, dedicated to enhancing the travel experience for millions of customers across North America and Europe. As part of the largest mobility network in North America, Bags leverages innovative technology combined with a customer-first approach to transform traditional travel, especially at airports. With a workforce of over 23,000 employees spanning more than 4,000 locations, the company is committed to making every moment matter for travelers by streamlining key touchpoints such as baggage handling, check-in, and curbside to gate services. Bags is deeply invested in reducing travel-related stress by... Show More
Job Requirements
- Must be eligible to work in the United States
- Must successfully pass pre-employment criminal background screening
- Must pass pre-employment drug testing process
- Must successfully pass any other additional pre-employment background screening
- Must successfully obtain and maintain airport badge
- Needs to be familiar and comfortable with computers
- Must be at least 18 years of age
- Able to work in fast paced, high volume active guest service environment
Job Qualifications
- At least one year supervisory experience
- Some college preferred
- Experience in hospitality, restaurant, tourism, or retail industries is a plus
- On-site customer service and/or vendor services experience is preferred
- Excellent oral communication skills
- Computer experience preferred
- Must be able to handle multiple priorities simultaneously
- Follow company appearance guidelines
- Uphold clients guest service guidelines and values
Job Duties
- Coordinate the daily operation of the Valet
- Supervise employees
- Staff and schedule a busy 24/7 operation
- Safely park and retrieve guest vehicles
- Store or retrieve guest belongings
- Assist guest with their luggage
- Respond to guest inquiries and requests in an efficient and professional manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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