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Valet Services- Full Time, $21.26/Hour + Gratuities

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $21.26
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

healthcare
Tuition Assistance
Free lunch
Free parking
Theme park admission
Paid Time Off
Employee Discounts

Job Description

Aulani, A Disney Resort and Spa, is a unique and enchanting destination located in Hawaii that combines the magic of Disney with the rich culture and natural beauty of the islands. This resort and spa offer an immersive experience for guests seeking relaxation, adventure, and exceptional service in a tropical paradise. Aulani is more than just a resort—it is a place where tradition meets innovation, delivering world-class hospitality and memorable moments for every visitor. As part of the Disney brand, Aulani stands out as a premier vacation spot known for its luxurious accommodations, exceptional amenities, and family-friendly atmosphere.

The role being offered is for Bell and Valet Cast Members who play an essential part in providing an outstanding guest experience. These cast members assist guests upon arrival and departure, managing vehicles—including shuttles, buses, and various guest cars—with the utmost care. The position involves not only parking and driving vehicles but also maintaining parking areas with flagging, barricades, and directing traffic to ensure smooth and safe operations. Additionally, cast members provide transportation services for guests and their luggage between key locations within the resort.

The role demands excellent communication and a positive, friendly demeanor to greet guests warmly and assist with their needs proactively. Cast members might handle guest deliveries such as flowers, packages, newspapers, and express check-outs, ensuring every detail aligns with Disney's high guest service standards. This position requires flexibility, particularly during the third shift when cast members may perform duties combining the roles of valet and bell service. It offers a dynamic work environment that requires both indoor and outdoor duties in various weather conditions, including heat and humidity.

Employment with Aulani offers competitive compensation, featuring an hourly rate of $21.26 plus gratuities, reflective of Hawaii's living and hospitality standards. Beyond pay, employees enjoy an array of valuable perks, including full healthcare coverage for themselves and their dependents, free lunch and parking, tuition assistance at selected schools, and complimentary Disney theme park admission. These benefits contribute to a supportive work environment focused on employee well-being and professional growth.

The Bell and Valet position at Aulani is full-time, requiring availability seven days a week, covering early mornings, late nights, weekends, and holidays. This schedule flexibility is crucial to meet the diverse and shifting needs of the resort's guests. Prospective candidates should be prepared for a physically active role that involves manual and automatic vehicle operation skills, a clean driving record, and the capacity to work under varied temperature and weather conditions.

Located on the beautiful Island of Oahu, Aulani attracts guests from all over the world, inviting them to experience the spirit of aloha combined with the iconic Disney charm. Working here means becoming part of a team dedicated to delivering unparalleled guest service in one of the most stunning resort destinations globally. The role of Bell and Valet Cast Member is vital to maintaining the safety, efficiency, and warmth that define the Aulani experience. If you are someone who thrives in a fast-paced, guest-centric environment and enjoys making magical moments happen, this is the perfect opportunity to join a reputable organization that values its employees and fosters a vibrant culture.

Job Requirements

  • Valid driver’s license and clean driving record with no tickets, accidents, or moving violations in the past 12 months
  • ability to drive manual and automatic transmission vehicles
  • works indoors and outdoors in all types of weather including extreme temperatures and high humidity
  • full availability seven days per week including early mornings, late nights, weekends, and holidays
  • physically able to perform duties related to guest transportation and luggage handling

Job Qualifications

  • Previous experience in a hotel or resort environment preferred
  • previous experience working in a parking facility with type service such as airports, business office buildings, private parking structures preferred
  • knowledge of Hawaiian or Japanese language preferred
  • excellent communication skills
  • high guest service expectations
  • ability to drive manual and automatic transmission vehicles

Job Duties

  • Park and drive vehicles
  • manage parking areas including barricades and directing traffic
  • transport guests to various locations
  • transport guest luggage including rooms, vehicles, storage
  • care and storage of guest property
  • deliver items to guest rooms including newspapers, express check-outs, flowers, packages
  • greet guests with a positive, friendly, and helpful attitude
  • proactively address guest needs by answering questions and providing directions

Job Criteria

Experience

Mid Level (3-7 years)


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