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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $17.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible work schedule
Job Description
Horseshoe is a classic and contemporary casino hotel in Las Vegas, embodying the spirit of classic style, timeless glamour, and high rolling excitement. With over 2,800 rooms, 244 suites, six restaurants, and more than 1,200 slot and video poker machines, Horseshoe offers a vibrant and dynamic atmosphere to both guests and employees. Known for setting high standards in hospitality for over 30 years, Horseshoe invites individuals to start or advance their careers in a fast-paced, customer-focused environment. As a team member, you will be part of a sophisticated community that thrives on delivering exceptional guest experiences in a space that... Show More
Job Requirements
- Must have a high school diploma or equivalent
- Must have minimum two years customer service experience
- Must hold a valid operational driver's license with a clean driving record
- Ability to drive all types of vehicles including manual and automatic transmission
- Must be able to work in various weather conditions
- Must be physically able to lift up to 75 pounds and walk or stand for entire shift
- Must have strong interpersonal and communication skills
- Ability to maintain professional appearance and demeanor
- Must be able to speak, write and understand English
- Must be able to respond calmly and effectively in crisis or conflict situations
Job Qualifications
- High school diploma or equivalent
- One year previous experience as a Valet Attendant preferred
- Minimum two years customer service experience
- Operational driver's license with a clean driving record
- Ability to drive vehicles with both standard and automatic transmission
- Strong interpersonal and communication skills
- Ability to work as part of a team and maintain a well-groomed appearance
- Self-starter with strong problem solving skills
- Fluent in English with excellent verbal communication
- Ability to remain upbeat and positive throughout the shift
Job Duties
- Receive vehicle from guest and fill out parking ticket correctly surveying vehicle
- Retrieve car from parking area and return key to guest
- Use the 10-5 rule by making eye contact and smiling at 10 feet and verbally acknowledging the guest at 5 feet
- Efficiently and accurately complete arrival and departure process for guests
- Provide courteous and friendly service ensuring guest satisfaction
- Maintain energy, enthusiasm, and willingness to serve throughout shifts
- Drive all vehicle types safely in accordance with state laws
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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