Valet Runner - Steady Extra (Horseshoe LV)

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $13.25 - $17.75

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

Flexible work schedule

Job Description

Horseshoe is a classic and contemporary casino hotel in Las Vegas, embodying the spirit of classic style, timeless glamour, and high rolling excitement. With over 2,800 rooms, 244 suites, six restaurants, and more than 1,200 slot and video poker machines, Horseshoe offers a vibrant and dynamic atmosphere to both guests and employees. Known for setting high standards in hospitality for over 30 years, Horseshoe invites individuals to start or advance their careers in a fast-paced, customer-focused environment. As a team member, you will be part of a sophisticated community that thrives on delivering exceptional guest experiences in a space that combines tradition with modern entertainment offerings.

The Valet Attendant role at Horseshoe is pivotal to the guest experience, serving as the first and last point of contact for visitors. This role requires receiving vehicles from guests with professionalism, carefully filling out parking tickets, and surveying vehicles to ensure safety and security. The attendant is responsible for retrieving cars from the parking area promptly and returning keys to guests with courtesy. This job demands working efficiently in all weather conditions while maintaining a polished and friendly demeanor. Being the face of Horseshoe valet services, the attendant must embody enthusiasm, strong interpersonal communication, and problem-solving abilities. The role also requires compliance with company policies, safety standards, and an ongoing commitment to high-quality service delivery. Candidates must be capable of managing demanding situations calmly and maintaining a positive attitude throughout their shift. This position offers an excellent opportunity to grow in a renowned hospitality environment known for career advancement and competitive compensation.

Job Requirements

Must have a high school diploma or equivalent
Must have minimum two years customer service experience
Must hold a valid operational driver's license with a clean driving record
Ability to drive all types of vehicles including manual and automatic transmission
Must be able to work in various weather conditions
Must be physically able to lift up to 75 pounds and walk or stand for entire shift
Must have strong interpersonal and communication skills
Ability to maintain professional appearance and demeanor
Must be able to speak, write and understand English
Must be able to respond calmly and effectively in crisis or conflict situations

Job Qualifications

High school diploma or equivalent
One year previous experience as a Valet Attendant preferred
Minimum two years customer service experience
Operational driver's license with a clean driving record
Ability to drive vehicles with both standard and automatic transmission
Strong interpersonal and communication skills
Ability to work as part of a team and maintain a well-groomed appearance
Self-starter with strong problem solving skills
Fluent in English with excellent verbal communication
Ability to remain upbeat and positive throughout the shift

Job Duties

Receive vehicle from guest and fill out parking ticket correctly surveying vehicle
Retrieve car from parking area and return key to guest
Use the 10-5 rule by making eye contact and smiling at 10 feet and verbally acknowledging the guest at 5 feet
Efficiently and accurately complete arrival and departure process for guests
Provide courteous and friendly service ensuring guest satisfaction
Maintain energy, enthusiasm, and willingness to serve throughout shifts
Drive all vehicle types safely in accordance with state laws