Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
performance bonuses
Complimentary Meals
Covered team member parking
Company-paid gaming licenses
voluntary benefits
retirement plans
Job Description
Muckleshoot Casino Resort (MCR) is a premier destination located in the Pacific Northwest known for its exceptional hospitality, exciting gaming experiences, and a variety of amenities designed to cater to entertainment seekers and guests looking for leisure and luxury. This casino resort is part of the Muckleshoot Indian Tribe’s enterprise and has established a reputation for delivering high-quality guest service combined with a vibrant environment that blends cultural experiences with modern luxury. The resort features gaming floors, multiple dining options, event spaces, and luxury accommodations, making it an all-encompassing destination for visitors.
The valet driver role at Muckleshoot Casino ... Show More
The valet driver role at Muckleshoot Casino ... Show More
Job Requirements
- Valid driver's license and clean driving record
- Minimum of three years driving experience
- Ability to operate manual and automatic transmissions
- Knowledge of local roads
- Effective communication skills
- Excellent customer service
- Professional demeanor
- Ability to work various shifts including weekends and holidays
- Ability to identify intoxicated guests and follow procedures
- Ability to maintain a clean driving record
- Ability to use portable radio for communication
- Physical ability to perform duties
- Willingness to work in varying weather conditions
- Ability to handle stressful situations calmly and professionally
Job Qualifications
- Valid driver's license
- Clean driving record
- Three years' experience driving all types of vehicles
- Ability to drive manual and automatic transmissions
- Ability to parallel park and park in confined spaces
- Thorough knowledge of local areas and roads
- Effective verbal and written communication skills
- Excellent customer service skills
- Professional demeanor
- Knowledge of health and safety standards and regulations
- Ability to read, write, and speak English fluently
- Strong interpersonal skills with a guest-first mentality
- Ability to handle difficult situations professionally
- Ability to build relationships with guests
- Ability to display a sense of urgency
- Ability to learn and adhere to policies and procedures
- Ability to document incidents and write reports accurately
- Ability to respond to guest complaints in compliance with Muckleshoot Casino standards
- Ability to work various shifts including weekends and holidays
- Ability to identify intoxicated guests and follow procedures
- Ability to maintain a clean driving record
- Ability to use portable radio for communications
- Ability to work collaboratively within a team environment
Job Duties
- Exemplifies MCR's values and demonstrates excellent guest service and professionalism
- Practices, supports and promotes the vision, mission, and values of Muckleshoot Casino Resort
- Directs vehicle traffic, secures transportation, and assists with luggage
- Safely parks, secures, and promptly retrieves guest vehicles
- Records guest information and parking details on valet ticket
- Provides information about the hotel, restaurant, and surrounding areas
- Delivers efficient, gracious, and professional service to maximize guest satisfaction
- Maintains professional appearance, responds to guest service issues, and reports to management
- Prioritizes safety while driving responsibly
- Greets visitors, opens doors, and assists elderly/disabled guests
- Operates guest vehicles safely, ensuring security, and providing accurate directions
- Maintains a positive attitude in extreme weather conditions
- Recommends alternative transportation for intoxicated guests, following policies
- Promotes a positive and safe work environment, ensuring security of vehicles and belongings
- Follows up with guests to ensure satisfaction
- Manages opening and closing of parking area/facility
- Documents and reports vehicle incidents and maintains shift logs
- Reports accidents, injuries, unsafe conditions, and security/safety hazards to supervisor
- Monitors and maintains safety, security, and cleanliness of parking areas
- Redirects traffic when parking facility is full and communicates with staff
- Engages guests and team members professionally
- Performs assigned duties and responsibilities
- Smiles and engages guests and team members with a positive professional demeanor
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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