Valet Runner (Part-Time)

Tacoma, WA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Exact $17.00

Work Schedule

Rotating Shifts

Weekend Shifts

Benefits

competitive salary

performance bonuses

Complimentary Meals

Covered parking

Company-paid gaming licenses

voluntary benefits

retirement plans

Job Description

Muckleshoot Casino Resort (MCR) is a renowned entertainment and hospitality destination located in the beautiful Pacific Northwest. As one of the leading tribal casinos, MCR offers guests a dynamic environment that includes gaming, dining, and live entertainment, along with an exceptional level of customer service. This establishment places a strong emphasis on delivering an outstanding guest experience by promoting a welcoming and safe environment for both patrons and staff. The resort continues to grow and innovate, maintaining a strong presence in the regional market by blending traditional hospitality with unique cultural aspects of the Muckleshoot Nation.

This creates an engagi... Show More

Job Requirements

Valid driver's license and clean driving record (MVR)
3 years' experience driving all types of vehicles
Ability to drive manual and automatic transmissions, parallel park, and park in confined spaces
Thorough knowledge of local areas and roads
Ability to communicate effectively with others both verbally and in writing
Provide excellent customer service and maintain a professional demeanor

Job Qualifications

Valid Driver's License and clean driving record (MVR)
3 years' experience driving all types of vehicles
Ability to drive manual and automatic transmissions, parallel park, and park in confined spaces
Thorough knowledge of local areas and roads
Ability to communicate effectively with others both verbally and in writing
Provide excellent customer service and maintain a professional demeanor
Knowledge in operating all types of passenger vehicles with standard or automatic transmission
Knowledge of health & safety standards, and safety regulations as required
Skilled in communicating effectively both orally and in writing
Read, write, and speak English fluently
Ability to demonstrate interpersonal skills with a guest first mentality
Ability to build relationships with guests to build repeat business
Ability to handle difficult situations involving guests to ensure guest satisfaction
Ability to display a sense of urgency when assisting casino guests
Ability to drive all cars in a safe manner and adhere to traffic laws and driving regulations
Ability to learn and adhere to policies and procedures, respectful work environment, and performance
Ability to document incidents and write up reports in an accurate and legible manner
Ability to respond/resolve guest complaints in a manner compliant with Muckleshoot Casino standards & image
Ability to interact with diverse individuals and function as a member of the team
Ability to work various shifts, weekends, and holidays
Ability to identify intoxicated guests and follow department procedures in handling such guests
Ability to maintain a clean driving record during employment
Ability to utilize portable radio to be in constant contact for the Department as needed

Job Duties

Exemplifies MCR's values and set a great example by always demonstrating excellent guest service and professionalism
Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort (MCR)
Directs vehicle traffic, secures transportation, and assists with luggage
Safely parks, secures, and promptly retrieves guest vehicles
Records guest information and parking details on valet ticket
Provides information about the hotel, restaurant, and surrounding areas
Delivers efficient, gracious, and professional service to maximize guest satisfaction
Maintains professional appearance, responds to guest service issues, and reports to management
Prioritizes safety while driving responsibly
Greets visitors, opens doors, and assists elderly/disabled guests
Operates guest vehicles safely, ensuring security, and providing accurate directions
Maintains a positive attitude in extreme weather conditions
Recommends alternative transportation for intoxicated guests, following policies
Promotes a positive and safe work environment, ensuring security of vehicles and belongings
Follows up with guests to ensure satisfaction
Manages opening and closing of parking area/facility
Documents and reports vehicle incidents and maintains shift logs
Reports accidents, injuries, unsafe conditions, and security/safety hazards to supervisor
Monitors and maintains safety, security, and cleanliness of parking areas
Redirects traffic when parking facility is full and communicates with staff
Engages guests and team members professionally
Performs assigned duties and responsibilities
Smile and engage guests and team members with a positive professional demeanor
Performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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