
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $18.00
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Employee assistance program
Job Description
Grand Sierra Resort is a premier resort and casino located in Reno, Nevada, known for its comprehensive hospitality services, luxury accommodations, diverse entertainment options, and vibrant casino floor. The resort combines the excitement of gaming with a full-service hotel and resort amenities, creating an unforgettable experience for visitors. As a landmark destination in Northern Nevada, the Grand Sierra Resort boasts numerous dining venues, spacious event spaces, and recreational activities, making it a preferred spot for tourists and business travelers alike. The resort prides itself on its commitment to excellent service, guest satisfaction, and a dynamic work environment that encourages growth... Show More
Job Requirements
- Must be 19 years of age
- minimum three years driving experience
- high school diploma or GED certificate
- excellent written and oral communication skills
- fluency in English
- strong interpersonal skills
- ability to resolve conflicts tactfully
- ability to judge and solve problems decisively
- ability to follow instructions in various formats
- must obtain Alcohol Awareness Card
- maintain acceptable driving record per company SOP
- physical capability to sit, stand, walk, reach, bend, stoop, squat, balance, kneel, lift up to 65 pounds
- able to run or jog over 50% of shift
- able to operate manual and automatic vehicles
- able to perform duties under pressure in a fast-paced environment
- able to maintain physical stamina and proper mental attitude
Job Qualifications
- Previous valet experience preferred
- must be 19 years of age with 3 years driving experience
- high school diploma or GED certificate
- excellent communication skills both written and oral
- fluent in English
- possess interpersonal skills to deal effectively with business contacts and employees at all levels
- results oriented and hands-on professional
- ability to resolve problems and conflicts in a diplomatic and tactful manner
- ability to define problems, collect data, establish facts and draw valid conclusions through decisive judgment
- ability to interpret and follow instructions provided in written, oral, diagram or schedule form
- must obtain and maintain Alcohol Awareness Card
- must produce acceptable driving record annually
Job Duties
- Open hotel main doors and assist guests and visitors entering and leaving the property
- assist guests with opening and closing vehicle doors
- welcome guests and visitors with appropriate greetings of the day
- acknowledge and greet guests within 25 to 30 seconds and provide professional, fast and friendly service
- communicate parking procedures to guests and visitors
- tag guest vehicle keys with date and time, registration number, make/model, room number or contact number of the guest
- verify guests ticket with the one attached to the key before handing over keys or vehicle to the guest
- park and retrieve guests cars without causing damage
- drive and operate manual and automatic transmission vehicles
- provide guests with information regarding property facilities, amenities, services, special events
- give fond farewell to all departing guests as per GSR standards
- monitor and direct personal and commercial vehicle traffic on property
- maintain security of vehicles, belongings inside the car and vehicle keys
- follow up with guests to ensure requests or problems have been met
- document and report vehicle incidents like damages, accidents, theft, missing articles
- report accidents, injuries, and unsafe work conditions
- maintain safety, security, and cleanliness of parking areas, portico and in the key booth
- re-route traffic when parking facility reaches maximum capacity and inform staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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