Valet Runner

AHC Hospitality is a leading hospitality group that represents an impressive and diverse array of hotels, restaurants, and resorts. The company is known for providing exceptional guest experiences by focusing on personal attention and tailored services at every touchpoint. With a portfolio that includes iconic properties such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, AHC Hospitality offers a wide range of environments from comfortably casual to lavishly appointed settings. This diversity presents myriad opportunities for both guests and associates to engage in memorable experiences within the hospitality industry.

AHC Hospitality places a strong emphasis on associate growth and development, supporting employees to reach their full potential and viewing their success as integral to the company's achievements. Joining AHC Hospitality means becoming part of a team that values hospitality, professionalism, and teamwork. The company invests in creating an environment where employees can thrive, grow, and build unstoppable careers.

This particular job opening is for a part-time Guest Service Ambassador position, which requires weekend availability. The role is perfect for those who enjoy interacting with people, delivering excellent customer service, and taking initiative to enhance the guest experience. Employees benefit from discounted downtown parking, free employee meals, DailyPay access, various hotel and restaurant discounts, and other employee benefits.

As a Guest Service Ambassador, the successful candidate will play an essential role in creating a welcoming and polished atmosphere in the hotel's valet motor lobby and main lobby areas. The position involves greeting guests upon arrival and departure, assisting with luggage and parking vehicles, and providing knowledge about the hotel and surrounding area to ensure guests feel valued and well cared for. The ambassador acts as the face of the hotel, entrusted with tasks that range from helping guests to seamless vehicle handling while maintaining a professional demeanor and adhering to company standards.

The role requires individuals who are physically capable of standing, walking, and running for extended periods, as well as those who have prior customer service experience. The Guest Service Ambassador should be proactive in connecting with guests, displaying genuine hospitality, and managing responsibilities like maintaining clean and organized entrance areas. They also ensure proper communication with team members, completing daily checklists, and upholding appearance standards with correct uniforms and grooming.

This position offers an excellent opportunity to work within a respected hospitality company that encourages personal and professional development. Working as a Guest Service Ambassador provides exposure to luxury hotel operations, interaction with diverse guests, and a chance to be part of a dynamic, guest-centered team. If you have a passion for guest service, thrive in fast-paced environments, and seek flexible part-time work, this role at AHC Hospitality may be the ideal fit.