Valet Ramp Captain

Hialeah, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $17.00

Work Schedule

Flexible

Benefits

Equal opportunity employer

Opportunities for advancement

Professional development programs

supportive work environment

Inclusive culture

Job Description

Evolution Parking & Guest Services is a leading provider in the valet parking and guest services industry, renowned for delivering exceptional guest experiences and maintaining the highest standards of safety and efficiency. The company operates across various hospitality settings, including hotels, restaurants, and event venues, offering professional valet and guest services that prioritize customer satisfaction and operational excellence. Evolution Parking & Guest Services prides itself on fostering a supportive and inclusive work environment, providing opportunities for career advancement and personal growth, and embracing diversity in its workforce. The firm is committed to upholding equal opportunity employment practices, ensuring fairness and... Show More

Job Requirements

Associate's degree, high school diploma, or GED required, or relevant working experience
Experience in valet parking
Valid US driver's license
2+ years in a management position
Experience with HRIS platforms such as ADP
Experience with customer service
Strong customer service and client relationship skills
Excellent oral and written communication skills
Strong technology proficiency
Strong organizational skills with a proven track record of meticulous attention to detail and accuracy
Ability to collaborate effectively and work as part of a team
Exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment

Job Qualifications

Associate's degree, high school diploma, or GED required, or relevant working experience
Experience in valet parking
2+ years in a management position
Valid US driver's license
Experience with HRIS platforms such as ADP
Experience with customer service
Strong customer service and client relationship skills
Excellent oral and written communication skills
Strong technology proficiency
Strong organizational skills with a proven track record of meticulous attention to detail and accuracy
Ability to collaborate effectively and work as part of a team
Exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment

Job Duties

Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
Greet guests in a professional and friendly demeanor upon arrival and departure
Ensure valet attendants provide the highest level of customer service
Provide strong leadership and lead by example to enhance the team’s performance
Monitor and maintain efficient traffic flow throughout the valet staging area
Supervise valet operations and resolve issues in the absence of the Guest Service Manager
Retrieve and park vehicles in designated areas cautiously
Follow all appearance standards as set forth by Evolution Parking & Guest Services, including complete, approved pressed uniform
Follow all attendance standards as set forth by Evolution Parking & Guest Services, as required by the scheduling, which may vary according to the needs of the location
Execute all terms and conditions as set forth in the Evolution Parking & Guest Services Handbook and other policies and procedures
Adhere to site-specific safety and security procedures
Maintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles, and ash urns
Ensure all keys are properly stowed in the key box
Participate in Crescendo Academy and Crescendo Leadership Developmental Programs
Other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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