Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Job Description
Evolution Parking & Guest Services is a leading provider of professional parking and guest services nationwide, renowned for its commitment to exceptional customer experiences and operational excellence. Established with a vision to enhance parking and guest services in various venues including hotels, hospitals, airports, residential complexes, and commercial properties, Evolution Parking & Guest Services has built a reputation for delivering reliable and innovative solutions tailored to meet client needs. Their emphasis on staff training, safety, and guest satisfaction makes them a preferred partner in the parking and hospitality industry. The company is proud to uphold an Equal Opportunity Employer policy,... Show More
Job Requirements
- Associate's Degree, High School Diploma, or GED required, or relevant working experience
- Experience in valet parking
- Valid US Driver's License
- 2+ years in a management position
- Experience with HRIS platforms such as ADP
- Experience with customer service
- Strong customer service and client relationship skills
- Excellent oral and written communication skills
- Strong technology proficiency
- Strong organizational skills
- Ability to collaborate effectively and work as part of a team
- Exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment
Job Qualifications
- Associate's Degree or High School Diploma or GED or relevant working experience
- Experience in valet parking
- Valid US Driver's License
- 2+ years in a management position
- Experience with HRIS platforms such as ADP
- Experience in customer service
- Strong customer service and client relationship skills
- Excellent oral and written communication skills
- Strong technology proficiency
- Strong organizational skills with a proven track record of attention to detail and accuracy
- Ability to collaborate effectively and work as part of a team
- Exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment
Job Duties
- Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
- Greet guests in a professional and friendly manner upon arrival and departure
- Ensure valet attendants provide the highest level of customer service
- Provide strong leadership and lead by example to enhance the team's performance
- Monitor and maintain efficient traffic flow throughout the valet staging area
- Supervise valet operations and resolve issues in the absence of the Guest Service Manager
- Retrieve and park vehicles in designated areas cautiously
- Follow all appearance standards as set forth by Evolution Parking & Guest Services, including complete, approved pressed uniform
- Follow all attendance standards as set forth by Evolution Parking & Guest Services, as required by scheduling needs
- Execute all terms and conditions as set forth in the Evolution Parking & Guest Services Handbook and other policies and procedures
- Adhere to site-specific safety and security procedures
- Maintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles, and ash urns
- Ensure all keys are properly stowed in the key box
- Participate in Crescendo Academy and Crescendo Leadership Developmental Programs
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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