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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career Development
Leadership programs
Employee Discounts
Equal opportunity employer
Job Description
Evolution Parking & Guest Services is a leading provider of parking and guest service solutions, committed to delivering exceptional hospitality and operational excellence across a variety of venues including hotels, convention centers, airports, and commercial properties. Known for their highly trained staff and innovative approach, Evolution Parking emphasizes safety, efficiency, and superior customer service to enhance the guest experience at every touchpoint. The company takes pride in fostering a positive work environment and upholding values of respect, integrity, and teamwork. They are also recognized for offering career advancement opportunities and comprehensive development programs for their employees, illustrating their dedication to... Show More
Job Requirements
- Associate's degree, High School Diploma, or GED required, or relevant working experience
- Experience in valet parking
- Valid US Driver's License
- 2+ years in a management position
- Experience with HRIS platforms such as ADP
- Experience with customer service
Job Qualifications
- Associate's degree, High School Diploma, or GED required, or relevant working experience
- Experience in valet parking
- Valid US Driver's License
- 2+ years in a management position
- Experience with HRIS platforms such as ADP
- Experience with customer service
- Strong customer service and client relationship skills
- Excellent oral and written communication skills
- Strong technology proficiency
- Strong organizational skills with a proven track record of meticulous attention to detail and accuracy
- Ability to collaborate effectively and work as part of a team
- Exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment
Job Duties
- Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
- Greet guests in a professional and friendly demeanor upon arrival and departure
- Ensure valet attendants provide the highest level of customer service
- Provide strong leadership and lead by example to enhance the team’s performance
- Monitor and maintain efficient traffic flow throughout the valet staging area
- Supervise valet operations and resolve issues in the absence of the Guest Service Manager
- Retrieve and park vehicles in designated areas cautiously
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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