Summit Hospitality Incorporated logo

Valet Person/Security@Dunhill Hotel (Overnight)

Job Overview

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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Our establishment is a well-regarded hotel known for its commitment to exceptional guest experiences and superior customer service. Located in a prime area, the hotel caters to a diverse clientele ranging from business travelers to vacationing families. With a reputation for excellence and a welcoming atmosphere, the hotel prides itself on creating memorable stays for each guest through attention to detail, professionalism, and a dedication to service quality. The hotel's team is composed of motivated professionals working in a collaborative environment that values respect, communication, and continuous improvement. This environment helps maintain a positive workplace culture, ensuring every staff member is empowered to deliver the best service possible and uphold the establishment's esteemed reputation. The position offered is full-time employment with a competitive salary package reflective of industry standards and the level of responsibility required.

The Bell Person role is pivotal in ensuring guest satisfaction by providing prompt and courteous assistance with their needs. Responsibilities include greeting guests with a warm and professional attitude, anticipating their requirements, and communicating effectively with other departments to ensure seamless service. The Bell Person is expected to be well-groomed, maintain a positive attitude, and approach every interaction with friendliness and service orientation. This role also involves assisting guests with their luggage, which requires occasional lifting of weights up to 40 pounds. In addition to customer service tasks, the Bell Person may perform other duties as assigned by their manager, contributing to the overall smooth operation of the hotel. Successful candidates will demonstrate strong organizational skills, attention to detail, and the ability to work effectively as part of a team in a fast-paced hospitality environment. Weekend availability is also a requirement, reflecting the nature of the hospitality industry. Candidates must pass a drug screen and background check to be eligible for employment, underscoring the establishment's commitment to safety, security, and professionalism within the workplace. This role offers an excellent opportunity for individuals passionate about hospitality and customer service to grow their careers within a supportive and dynamic hotel setting.

Job Requirements

  • Successful completion of a drug screen and background check
  • Availability to work weekends

Job Qualifications

  • Previous guest services experience preferred
  • Demonstrates excellent customer service skills
  • Demonstrates organizational skills, accuracy, and attention to detail
  • Able to occasionally lift, carry, push, and pull up to 40 lbs

Job Duties

  • Greet and provide customer service to guests while anticipating their needs
  • Maintain excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc.
  • Perform other duties and tasks as assigned by manager
  • Approach all encounters with guests and team members in a friendly, service-oriented manner
  • Communicate effectively with other departments as necessary
  • Maintain a well-groomed, professional appearance

Job Location

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