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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $18.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Life insurance
Paid Time Off
Paid training
Tuition Assistance
Bonus opportunities
internal leadership development program
Military Friendly employer
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, boasting a robust presence across the United States. Headquartered in Nashville, Tennessee, PMC specializes in a diverse array of parking solutions including valet and self-parking management, shuttle services, event parking, and porter/bell services. Their services serve a variety of industries such as hotels, resorts, healthcare facilities, and event venues. With a staunch commitment to excellence, PMC positions itself as an extension of the hospitality experience, aiming to deliver seamless, high-touch service to both partners and guests. This guest-first mindset underpins everything PMC does, ensuring exceptional service quality... Show More
Job Requirements
- High school diploma or GED
- Minimum one year previous supervisory experience preferred
- Valid driver’s license and reliable transportation
- Acceptable motor vehicle record with no more than three moving violations in three years
- Ability to pass and maintain a clean background check
- Strong communication and customer service skills
- Ability to work onsite 40+ hours
- Flexibility to handle changing operational needs
- Capability to use personal cell phones for work communications
- Ability to stand and walk for extended periods
- Ability to lift moderate weights when necessary
Job Qualifications
- High school diploma or GED
- Minimum one year supervisory experience preferred
- Customer service or hospitality experience preferred
- Management or leadership training or certifications preferred
- Valid driver’s license with acceptable motor vehicle record
- Ability to pass and maintain a clean background check
- Exceptional guest service and communication skills
- Strong organizational and adaptability skills
- Dependable with commitment to safety procedures
- Effective people management and leadership abilities
Job Duties
- Assist the Guest Service Manager in overseeing daily valet operations and staff performance
- Address guest questions, concerns, and service issues with professionalism and timely resolution
- Verify associates maintain uniform and grooming standards and monitor attendance and break adherence
- Lead daily pre-shift meetings to communicate updates and encourage teamwork
- Manage valet equipment setup and breakdown and ensure necessary supplies are stocked
- Oversee tip handling including shift cuts, payroll reviews, and vehicle counts
- Supervise valet operations ensuring safety and submit incident reports promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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