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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. As a premier provider of valet and self-parking management, shuttle services, event parking, and porter/bell services, PMC operates across a diverse range of industries including hotels, resorts, healthcare facilities, and event venues. The company's commitment to excellence and a guest-first mindset positions it as an extension of the hospitality experience, ensuring every interaction is seamless and every service touchpoint is handled with care, professionalism, and high standards. By embracing technology, employee development, and outstanding customer service, PMC continues to set industry standards and... Show More
Job Requirements
- High school diploma or general education degree
- minimum one year previous supervisory and related customer service or hospitality experience preferred
- management or leadership related training or certifications preferred
- valid driver’s license and reliable transportation
- clean background check
- acceptable motor vehicle record with no more than three moving violations within three years
- ability to stand and walk for extended periods
- ability to lift moderate weights when necessary
- compliance with company policies and procedures
- flexibility to work 40 or more hours on-site at assigned accounts
- willingness to use personal cell phone for work-related communication
Job Qualifications
- High school diploma or GED
- minimum one year previous supervisory and related customer service or hospitality experience preferred
- management or leadership related training or certifications preferred
- valid driver’s license and reliable transportation
- clean background check
- exceptional guest service and communication skills
- ability to adapt to changing environments and manage competing demands
- dependable with strong safety awareness
- leadership skills to engage and develop staff
- ability to use personal cell phone for work communication
Job Duties
- Assist the Guest Service Manager in overseeing daily valet operations and staff performance
- address guest questions, concerns, service issues, and claims with professionalism
- verify associates are in full uniform and monitor attendance and adherence to break and shift times
- lead daily pre-shift meetings to communicate updates and encourage teamwork
- manage the setup and breakdown of valet equipment and staging areas
- oversee tip handling, shift cuts, reporting, and support payroll review
- supervise valet operations to ensure safety and submit incident reports promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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