Valet Parking Service Representative

ABM is one of the largest facility services providers in the world, renowned for delivering cleaner, healthier, and sustainable facility solutions to a wide spectrum of industries. Since its establishment in 1909, ABM has expanded its services which include janitorial, electrical, HVAC, and parking management among others. Today, the company proudly serves over 20,000 clients across various locations with a dedicated workforce exceeding 100,000 employees. ABM is well-recognized for its commitment to developing effective service strategies that enhance operational efficiencies while promoting a safe and welcoming environment for clients and their guests. ABM also fosters an inclusive workplace by being an Equal Opportunity Employer that supports individuals with disabilities and military veterans. The company offers comprehensive training programs and career advancement opportunities, making it an ideal place for individuals seeking growth and stability in their professional lives.

The role of the Valet Parking Service Representative at ABM provides a unique and rewarding opportunity to deliver excellent guest services while ensuring a positive and professional experience for all patrons. This position is an entry-level role suitable for those entering or re-entering the workforce, requiring minimal prior experience while offering robust on-the-job training. The representative acts as a vital link in maintaining smooth traffic flow, delivering courteous service, and managing vehicle parking and retrieval safely in compliance with traffic laws and facility policies. The schedule for this role involves shifts from Monday to Friday, 7 am to 3 pm, with a pay rate of $12 per hour plus tips, potentially adjusted based on experience, skills, and market alignment. The work environment involves operating outdoors in varying weather conditions, promoting physical activity and engagement with guests. ABM provides a comprehensive benefits package for front-line team members, ensuring that employees are supported both professionally and personally. Responsibilities include coordinating traffic, handling guest interactions professionally, managing keys securely, processing payments, and maintaining clean workspaces, all emphasizing safety, efficiency, and exceptional customer service. This role also encourages teamwork during peak times and offers the chance to develop skills in managing revenue, tip pools, and forecasting supply needs. ABM values proactive communication and a friendly approach, with a strong emphasis on creating an enjoyable customer experience at every point of contact.