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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Paid Weekly
Medical
Dental
Vision
401K with up to a 5% match
discount programs
short-term disability
accident insurance
Life insurance
Job Description
VPNE is a family-owned, fun, people-dedicated, and rapidly growing company headquartered in the Greater Boston Area. We serve as the support services business partner to some of the most prestigious healthcare institutions, commercial property owners and developers, financial institutions, and hospitality companies. With a commitment to promoting growth from within, our company culture embodies family values in a dynamic and ever-expanding business. Our team members are energetic, friendly, and proactive, dedicated to building our brand and supporting our clients’ businesses successfully. We take pride in being recognized leaders in the hospitality and healthcare industries. VPNE is currently seeking a Hospital... Show More
Job Requirements
- Friendly and outgoing
- 3-5 years of supervisory experience in valet, hospitality, healthcare, or parking operations
- Strong leadership, communication, and conflict resolution skills
- Ability to work in a fast-paced, high-pressure healthcare environment
- Valid driver's license with a clean driving record
- Ability to operate a wide range of vehicles, including manual transmission preferred
- Familiarity with healthcare environments and patient sensitivity a plus
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree preferred
- Proficient in English both verbally and written
- 3-5 years of supervisory experience in valet, hospitality, healthcare, or parking operations
- Strong leadership, communication, and conflict resolution skills
- Valid driver's license with a clean driving record
- Ability to operate a wide range of vehicles, including manual transmission preferred
- Familiarity with healthcare environments and patient sensitivity a plus
Job Duties
- Lead, train, and supervise valet team members to deliver high-quality, patient-centered service
- Manage daily valet operations, including staffing schedules, traffic flow, and vehicle logistics
- Ensure safe and efficient vehicle handling and parking procedures at all times
- Serve as the primary point of contact for patient and visitor concerns, resolving issues promptly and professionally
- Monitor and maintain compliance with safety policies, HIPAA awareness, and hospital regulations
- Conduct regular audits of service standards, appearance, and operational efficiency
- Manage incident reporting, including accidents, claims, or service disruptions
- Oversee cash handling procedures and maintain accurate financial records
- Analyze performance metrics and implement process improvements to enhance service delivery
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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