
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $18.27
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short-term disability insurance
Paid Time Off
Holiday pay
401k Retirement Plan
Employee training and development
Complimentary employee meals
complimentary room nights
Discounted employee parking
Job Description
Four Seasons is a globally recognized luxury hospitality company known for its exceptional service and commitment to delivering unforgettable guest experiences. Powered by its people, Four Seasons prides itself on fostering a world-class employee experience and cultivating a positive and inclusive company culture. The organization values its team members as its greatest asset, encouraging continuous personal and professional growth, mutual respect, and genuine care among colleagues. With locations around the world, Four Seasons creates a welcoming environment where guests, residents, and partners feel valued and connected, offering memorable moments that last a lifetime. This helps Four Seasons maintain its esteemed reputation as one of the leading luxury hotel brands worldwide.
The Baltimore location of Four Seasons serves as a sophisticated urban retreat, ideally situated on the waterfront edge of Baltimore's Harbor East. This modern, luxurious property offers an array of high-end amenities including a five-star spa and a rooftop pool, perfect for a variety of stays including family vacations, romantic getaways, and business trips. The hotel is designed to encapsulate the elegance and vibrancy of Baltimore while providing guests with convenient access to walkable waterfronts, renowned restaurants, and key city landmarks.
The role of the Valet Cashier at Four Seasons Baltimore is pivotal in ensuring smooth and efficient valet services while delivering outstanding guest interactions. As the primary point of contact for guests and internal teams regarding valet parking and guest service inquiries, the Valet Cashier is responsible for warmly greeting guests as they retrieve their vehicles, collecting payment for parking services, and accurately posting payments. The Valet Cashier ensures diligent monitoring of the valet workflow, guest parking requests, and luggage handling instructions, prioritizing timely service and precise documentation. Maintaining accurate control of vehicle keys and parking logs is a crucial responsibility, as is updating guest preference profiles within the property management system. The position demands a high level of hospitality and professionalism in every guest interaction, including accommodating special requests, resolving customer complaints, and assisting with inquiries related to the hotel’s services and internal events. The Valet Cashier also complies with Four Seasons’ strict work rules and standards of conduct, contributing to a harmonious and professional work atmosphere.
This position offers an hourly wage of $18.27 and provides comprehensive benefits such as medical, vision, and dental insurance, complimentary life insurance, short-term disability insurance, paid time off and holidays, and participation in a 401k retirement plan with company match. Additional perks include employee training and development opportunities, complimentary meals, discounted parking, and room nights at Four Seasons hotels globally. The role is ideal for individuals who thrive in fast-paced, guest-focused environments and who are motivated to embody the luxury service standard Four Seasons is known for while working in an elegant, waterfront urban setting.
The Baltimore location of Four Seasons serves as a sophisticated urban retreat, ideally situated on the waterfront edge of Baltimore's Harbor East. This modern, luxurious property offers an array of high-end amenities including a five-star spa and a rooftop pool, perfect for a variety of stays including family vacations, romantic getaways, and business trips. The hotel is designed to encapsulate the elegance and vibrancy of Baltimore while providing guests with convenient access to walkable waterfronts, renowned restaurants, and key city landmarks.
The role of the Valet Cashier at Four Seasons Baltimore is pivotal in ensuring smooth and efficient valet services while delivering outstanding guest interactions. As the primary point of contact for guests and internal teams regarding valet parking and guest service inquiries, the Valet Cashier is responsible for warmly greeting guests as they retrieve their vehicles, collecting payment for parking services, and accurately posting payments. The Valet Cashier ensures diligent monitoring of the valet workflow, guest parking requests, and luggage handling instructions, prioritizing timely service and precise documentation. Maintaining accurate control of vehicle keys and parking logs is a crucial responsibility, as is updating guest preference profiles within the property management system. The position demands a high level of hospitality and professionalism in every guest interaction, including accommodating special requests, resolving customer complaints, and assisting with inquiries related to the hotel’s services and internal events. The Valet Cashier also complies with Four Seasons’ strict work rules and standards of conduct, contributing to a harmonious and professional work atmosphere.
This position offers an hourly wage of $18.27 and provides comprehensive benefits such as medical, vision, and dental insurance, complimentary life insurance, short-term disability insurance, paid time off and holidays, and participation in a 401k retirement plan with company match. Additional perks include employee training and development opportunities, complimentary meals, discounted parking, and room nights at Four Seasons hotels globally. The role is ideal for individuals who thrive in fast-paced, guest-focused environments and who are motivated to embody the luxury service standard Four Seasons is known for while working in an elegant, waterfront urban setting.
Job Requirements
- Work authorization in the United States
- Valid driver’s license with clean driving record
- Experience driving vehicles with both manual and automatic transmissions
- Previous experience in guest-oriented, fast-paced work environment preferred
- Ability to comply with company policies and standards
- Commitment to delivering high-quality guest service
- Ability to work harmoniously with team members
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in guest-oriented, fast-paced work environment preferred
- Valid driver’s license with clean driving record
- Ability to drive vehicles with manual and automatic transmission
- Strong communication and interpersonal skills
- Excellent customer service and hospitality skills
- Ability to handle cash and process payments accurately
- Proficiency in property management systems or ability to learn quickly
- Attention to detail and organizational skills
- Ability to maintain professionalism in a busy environment
Job Duties
- Serve as primary point of contact for valet parking and guest service inquiries
- Collect information from guests to execute valet and service requests
- Warmly greet guests retrieving parked cars
- Collect and accurately post payment for parking services
- Deposit all cash receipts according to procedures
- Direct valet parkers to retrieve vehicles
- Monitor valet workflow, guest parking, luggage requests, and special handling instructions
- Maintain accurate control of parked car keys
- Maintain and provide accurate logs, parking records, guest preference profiles, and service request data
- Handle guest interactions with professionalism and hospitality
- Accommodate special guest requests
- Resolve guest complaints
- Assist guests with hotel services information
- Comply with Four Seasons work rules and standards of conduct
- Work cooperatively with coworkers and supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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