Valet Parking Attendant - Sunset Harbour South ( Weekends )

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.00 - $17.25
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
Employee assistance program
parental and caregiver leave
Sick Time Off

Job Description

Sunset Harbour South is a vibrant and dynamic location situated at 1800 Sunset Harbour Drive in Miami Beach, Florida. Known for its picturesque surroundings and bustling atmosphere, Sunset Harbour South attracts a diverse clientele seeking both leisure and convenience. This establishment prides itself on delivering outstanding services that elevate the customer experience, whether for residents, visitors, or commercial guests. Operated under a dedicated management team, the location offers a welcoming and secure environment where customer service excellence and operational efficiency are paramount. Being a part of this team means contributing to the smooth and enjoyable experiences of all guests who visit Sunset Harbour South, ensuring every detail aligns with high standards of professionalism and branded hospitality.

The Valet Parking Attendant role at Sunset Harbour South is a crucial position within the Operations - Field department, reporting directly to the Operations Manager. This part-time opportunity is tailored to individuals who are passionate about customer service and vehicle care, providing reliable valet services primarily during weekends. Scheduled from 3 pm to 11 pm on Fridays, Saturdays, and Sundays, this role offers a competitive hourly wage of $17.25 plus tips, highlighting both the financial rewards and the engaging nature of the work.

As a Valet Parking Attendant, you will be instrumental in managing the safe and efficient parking of guest vehicles while maintaining an exceptional level of customer interaction that exceeds expectations. Your responsibilities begin the moment guests arrive, requiring you to meet and greet them warmly, open vehicle doors, assist with luggage when needed, and handle their keys with utmost care. The job encompasses the full valet process including ticket issuance or using electronic devices to record customer information, park vehicles correctly, and promptly retrieve cars upon guest requests. You will also enforce vehicle safety and security procedures, inspect for any damages, and manage traffic flow around the valet stand with attention to detail and vigilance.

This role demands a customer-focused mindset as well as the ability to work efficiently in a fast-paced, physically active environment. Success in this position requires excellent communication skills, the ability to remain courteous under pressure, and quick decision-making abilities. Working closely with the operations team and shift supervisors, you will contribute to maintaining operational protocols and adhering strictly to state and local laws. Your performance will directly impact guest satisfaction and the overall reputation of the Sunset Harbour South valet service.

Joining the team means becoming part of a reputable organization committed to employee growth and wellbeing. Though primarily a part-time role, the position offers valuable experiences and professional contacts within the hospitality and service industries. If you enjoy interacting with people, manage physical tasks well, and have a valid driver’s license with the ability to operate manual transmission vehicles, this valet attendant role presents an excellent career opportunity at a highly regarded location in Miami Beach.

Job Requirements

  • At least 18 years of age
  • Valid driver's license
  • Ability to operate manual transmission vehicles
  • Acceptable driving record and motor vehicle report
  • Ability to operate guest vehicles requiring normal coordination
  • Ability to move from valet stand to customer cars by walking or running for extended period of time
  • Ability to verbally communicate with guests

Job Qualifications

  • At least 18 years of age
  • Valid driver's license
  • Ability to operate manual transmission vehicles
  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
  • Acceptable driving record and motor vehicle report
  • Ability to learn quickly and use sound decision making to thrive in fast-paced environments
  • Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
  • Ability to move from valet stand to customer cars by walking or running for extended period of time
  • Previous valet experience preferred

Job Duties

  • Mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information
  • Foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added
  • Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles
  • Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership
  • Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue
  • Meet and greet all guests upon arrival
  • open guest vehicle doors, assist with unloading vehicle when necessary
  • Retrieve keys from guest
  • issue ticket to guest, or enter customer information using electronic device
  • Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles
  • Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle
  • Quickly retrieve vehicles for waiting guests
  • assist guests with loading luggage or personal items when necessary
  • Provide excellent customer service to guests
  • respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
  • Direct traffic, position barricades, and arrange for towing service when necessary
  • Immediately report any incidents or claims to Operations Manager or Shift Lead
  • Request and collect relevant fees for use of service
  • Assist in reconciling end of shift revenue against the ticket distribution, when necessary
  • Communicate professionally at all times with guests, client, and teammates.

Job Criteria

Experience

Entry Level (1-2 years)


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