Valet Parking Attendant - Fort Worth, TX

Parking Management Company (PMC) is a nationally recognized leader specializing in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC operates across various sectors including hotels, resorts, healthcare facilities, and event venues. The company is dedicated to providing top-notch valet and self-parking management, shuttle services, event parking coordination, and porter/bell services. PMC prides itself on delivering a seamless, high-touch guest experience, acting as an extension of their partner organizations’ hospitality ethos. The company culture promotes a guest-first mindset, ensuring that each interaction, whether with guests or partners, reflects professionalism, attention to detail, and a commitment to excellence.

PMC currently seeks to hire Valet Attendants, professionals passionate about delivering exceptional customer service through safe and efficient vehicle management. The Valet Attendant role is crucial because it represents the first and last guest interaction, setting the tone for the entire hospitality experience. Valet Attendants are responsible for warmly greeting guests, safely parking and retrieving vehicles, and managing traffic flow around parking areas. This position requires adherence to all safety and operational procedures, ensuring vehicle and personal security while maintaining a professional and welcoming environment. Valet Attendants work collaboratively in a fast-paced setting and must handle challenging situations with professionalism and care.

This position is available on a full-time and part-time basis and is classified as non-exempt under the Fair Labor Standards Act (FLSA). Compensation includes an hourly wage plus tip opportunities, with rates and tip amounts varying by market and service performance. PMC emphasizes pay transparency and equity, complying fully with all applicable federal, state, and local wage and compensation laws.

The role involves a variety of responsibilities including vehicle inspections that note any damage and parking locations, ensuring key handling protocols are followed, and maintaining compliance with attendance and timekeeping rules. Valet Attendants keep their work areas clean, organized, and presentable at all times, contributing to a positive workplace culture along with their team members. They are expected to participate in ongoing training and staff meetings and remain flexible in adapting to changing operational needs.

Candidates must have a high school diploma or GED, a valid driver’s license, reliable transportation, and an acceptable motor vehicle record. Experience in customer service is preferred but a positive attitude and willingness to learn and assist guests is mandatory. Valet Attendants must be capable of performing physical tasks such as standing, walking, and lifting up to 50 pounds for extended periods, sometimes in varying weather conditions. They must also maintain a professional appearance and be willing to work nights, weekends, and holidays as required.

PMC values dependability, safety, and professionalism. Employees must maintain punctuality, proper dress code adherence, and display courteous communication skills to provide an outstanding guest experience. Additionally, there are benefits available upon eligibility including medical, vision, and dental insurance, 401K retirement savings plans, supplemental insurance options, bonus opportunities, paid time off, and tuition assistance through Bellevue University. PMC is also proud to be a military-friendly employer with nationwide employee discount programs.