Towne Park logo

Valet Parking Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $12.75
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Work Schedule

Flexible
Night Shifts
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Benefits

accident insurance
critical illness insurance
401k retirement savings plan

Job Description

Towne Park is a respected hospitality services provider dedicated to delivering exceptional guest experiences across various locations. Recognized for its commitment to offering superior parking and valet services, Towne Park prioritizes hospitality and professionalism in every interaction. The company’s core mission is to create positive experiences for patients, visitors, and guests, making every moment meaningful through compassionate service and a commitment to excellence. Towne Park values teamwork and the ability to brighten someone’s day, whether that be a worried family member, a traveler new to a city, or a fellow employee. These values are reflected in the company’s dedication to providing an environment where employees can thrive while making a significant positive impact.

The Valet Parking Associate plays an essential role at Towne Park, acting as the first and last point of contact for guests seeking parking services. This role goes beyond simply parking vehicles; it embodies the company’s mission by providing outstanding hospitality with a friendly and efficient manner. The position requires open availability for night shifts and offers competitive compensation starting at $12.75 per hour plus tips. The Valet Parking Associate is responsible for promptly and safely parking and retrieving vehicles, assisting guests with luggage, and ensuring a smooth and welcoming arrival and departure experience. This role demands excellent communication skills, customer service acumen, and a reliable, professional presence.

Additionally, Towne Park supports its employees with a comprehensive benefits package, including access to accident and critical illness insurance, and a 401k retirement savings plan, depending on eligibility criteria related to role, employment duration, and hours worked. The role involves a range of physical activities, including sitting, standing, walking, lifting, and handling vehicles in an outdoor environment subject to varied weather conditions. This dynamic role is ideal for individuals who appreciate a fast-paced, guest-oriented work setting and who take pride in creating memorable experiences for others. Towne Park fosters a culture of respect, inclusion, and growth, making it a rewarding place to build a career in hospitality and customer service.

Job Requirements

  • High school diploma or GED
  • valid driver’s license
  • must be within commuting distance from the work location
  • one month of related experience or equivalent education and experience combination

Job Qualifications

  • High school diploma or GED
  • valid driver’s license
  • one month of related experience or equivalent education and experience combination
  • understanding of customer service principles
  • effective communication skills in English, both written and verbal
  • basic math skills for handling cash and vehicle key documentation
  • knowledge of military time and parking rates
  • ability to operate a manual transmission and perform parallel parking is a plus

Job Duties

  • Exhibit a friendly and professional demeanor with all guests and coworkers
  • greet guests within five feet of proximity by name
  • utilize proper greeting protocols and maintain visibility in designated areas when tasks are not being completed
  • safely park and retrieve vehicles, assist with guest luggage, and open doors for guests
  • provide guests with information on directions, transportation, reservations, and local attractions
  • deliver messages and amenities as required
  • explain parking fees and procedures to guests upon arrival
  • manage claim tickets and vehicle documentation consistently

Job Criteria

Experience

Entry Level (1-2 years)


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