Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Gym membership
Career development opportunities

Job Description

HHM Hotels is a prestigious hospitality company known for its commitment to excellence, guest satisfaction, and innovative sustainability practices. Located near Sacramento's Land Park neighborhood, HHM Hotels offers a luxurious experience to its guests by combining upscale accommodations with exceptional service and an environmentally responsible approach. The company operates a distinctive hotel that enjoys a prime location just 2.6 miles from Sacramento Executive Airport and 11 miles from Sacramento International Airport, providing ease of access for travelers. The hotel boasts spacious rooms and suites complete with luxurious bedding and bathrooms, catering to both leisure and business guests. Visitors can dine at an on-site seafood restaurant, indulge in treatments at a full-service, award-winning spa, and take advantage of a 24-hour fitness center equipped with cardio machines and free weights. Recreational options include relaxing by the pool or river, enjoying local wines, and attending stylish events in the hotel’s versatile event spaces. These attributes position HHM Hotels as a highly desirable destination for discerning travelers seeking comfort, convenience, and quality service.

The role of Valet Parker at HHM Hotels is a vital position within the guest service team, directly contributing to the overall guest experience by providing attentive and efficient vehicle handling services. This full-time position requires greeting guests warmly upon arrival and departure, ensuring their vehicles are parked and retrieved promptly and safely according to the hotel’s established guest service and sustainability standards, including adhering to the company's EarthView program that promotes environmentally conscious practices. Valet Parkers need to be physically capable, as they must be able to lift or carry items weighing up to 75 pounds, such as luggage and packages, and must manage these with care, placing them securely for other staff to handle. Additionally, they are responsible for using claim tickets accurately to ensure each vehicle is correctly matched to its owner, maintaining the security and integrity of guest property. The role demands adherence to safety protocols including the use of personal protective equipment and compliance with OSHA and MSDS regulations, underscoring the employer’s commitment to a safe working environment.

This position offers potential career growth within the company, providing pathways to roles such as Guest Service Agent, Bell Captain, and Guest Service Manager, reflecting HHM Hotels' emphasis on internal professional development. The work schedule can be demanding, involving shifts that may cover weekends and holidays, and requires stamina to stand for long periods and perform physical activities such as bending, stooping, and crouching. The Valet Parker role is essential for the smooth functioning of the hotel's operational service, ensuring that guests feel welcomed and valued from the moment they arrive until their departure, thereby positively impacting the overall reputation of HHM Hotels in the competitive hospitality industry. HHM Hotels prides itself on valuing people, excellence, flexibility, and accountability, fostering a workplace culture that encourages employees to own their roles and serve guests with heart.

Job Requirements

  • High school diploma or equivalent
  • previous related experience a plus
  • ability to stand for extended periods
  • ability to walk, push, lift up to 75 pounds, bend, stoop, kneel, or crouch
  • willing to work holidays and weekends
  • ability to follow safety standards and wear protective equipment
  • reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • previous related experience is a plus
  • ability to manage physical tasks including lifting up to 75 pounds
  • strong guest service and communication skills
  • knowledge of safety procedures and protocols
  • ability to work varied schedules including weekends and holidays
  • commitment to sustainability practices

Job Duties

  • Greet guests upon arrival and departure
  • park and retrieve guest vehicles promptly and courteously
  • use claim tickets to ensure correct vehicle delivery
  • lift and carry packages or luggage up to 75 pounds
  • read luggage tags and provide claim tickets
  • follow sustainability guidelines under EarthView program
  • practice safe work habits and follow OSHA and MSDS standards
  • perform other duties as requested by management

Job Criteria

Experience

Entry Level (1-2 years)


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