Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.75 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
quarterly incentives
Flexible Shifts
room for growth
Employee Discounts
Training and Development
Job Description
Hard Rock Hotel and Casino in Tampa, Florida, is a world-renowned entertainment and hospitality establishment that is part of the iconic Hard Rock brand, famous for its vibrant blend of music, dining, gaming, and luxury accommodations. This bustling venue attracts guests from around the globe, providing an unparalleled experience that combines modern amenities with rock 'n' roll history. With its diverse offerings, including casino gaming, live entertainment, upscale restaurants, and event spaces, the Hard Rock Hotel and Casino - Tampa stands out as a premier destination within Florida's competitive hospitality market.
We are currently seeking a qualified Valet Shift Manager to join our dynamic team at the Seminole Hard Rock in Tampa, Florida. This is an excellent opportunity for individuals looking to grow their career in a fast-paced, customer-focused environment. The role involves overseeing valet operations during assigned shifts, ensuring all procedures are followed, and delivering exceptional service to guests. The position offers a competitive salary, room for advancement, and benefits such as health insurance eligibility after 60 days, paid time off, and quarterly performance-based incentives. Given that the casino operates 24 hours a day, this role requires flexibility in shift availability, including weekends, nights, and holidays.
The Valet Shift Manager will have a critical role in supervising all valet employees, managing daily reporting, maintaining operations according to established policies, and fostering a safe and efficient work environment. Attention to detail is paramount, as the manager will prepare various reports including shift logs, disciplinary and damage reports, and manage employee schedules and disciplinary issues when necessary. Strong communication and leadership skills are essential, as is the ability to multitask and resolve problems quickly. This role is perfect for candidates with experience in valet parking or management who can thrive in a fast-moving hospitality context while providing top-tier customer service. Joining Hard Rock Hotel and Casino Tampa means becoming part of a culture that values teamwork, innovation, and guest satisfaction at every level.
We are currently seeking a qualified Valet Shift Manager to join our dynamic team at the Seminole Hard Rock in Tampa, Florida. This is an excellent opportunity for individuals looking to grow their career in a fast-paced, customer-focused environment. The role involves overseeing valet operations during assigned shifts, ensuring all procedures are followed, and delivering exceptional service to guests. The position offers a competitive salary, room for advancement, and benefits such as health insurance eligibility after 60 days, paid time off, and quarterly performance-based incentives. Given that the casino operates 24 hours a day, this role requires flexibility in shift availability, including weekends, nights, and holidays.
The Valet Shift Manager will have a critical role in supervising all valet employees, managing daily reporting, maintaining operations according to established policies, and fostering a safe and efficient work environment. Attention to detail is paramount, as the manager will prepare various reports including shift logs, disciplinary and damage reports, and manage employee schedules and disciplinary issues when necessary. Strong communication and leadership skills are essential, as is the ability to multitask and resolve problems quickly. This role is perfect for candidates with experience in valet parking or management who can thrive in a fast-moving hospitality context while providing top-tier customer service. Joining Hard Rock Hotel and Casino Tampa means becoming part of a culture that values teamwork, innovation, and guest satisfaction at every level.
Job Requirements
- Be at least 18 years of age
- Carry a valid driver's license with a clean motor vehicle record
- Be able to drive both manual and automatic transmission
- Have a clean criminal background record
- Be available to work weekends, nights, and holidays
- Be flexible with availability
- Experience with valet parking and/or management experience
Job Qualifications
- Be at least 18 years of age
- Carry a valid driver's license with a clean motor vehicle record
- Be able to drive both manual and automatic transmission
- Have a clean criminal background record
- Be available to work weekends, nights, and holidays
- Be flexible with availability
- Experience with valet parking and/or management experience
- Previous computer skills in file management, email communication, data entry, and record keeping
- Effective verbal and written communication skills
- Ability to multitask and troubleshoot problems
- Provide exceptional customer service
Job Duties
- Completing daily reports like shift reports, disciplinary reports, damage or claim reports
- Supervising all valet employees including communicating schedules, verifying hours worked, and addressing disciplinary issues
- Maintaining valet operations according to policy and procedure
- Attending meetings and conferences regularly
- Managing employee schedules and shift assignments
- Ensuring a safe and efficient work environment
- Handling customer inquiries and resolving issues effectively
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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