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ABM - Facility Services logo

Valet Lead - Full Time

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee training
Military-friendly employer
Career development opportunities

Job Description

ABM is a global leader in integrated facility management, engineering, and infrastructure solutions. With an annual revenue exceeding $8 billion, ABM serves a diverse range of market sectors including commercial real estate, aviation, education, mission critical environments, and manufacturing and distribution. Established as a reputable NYSE-listed company, ABM is committed to driving possibility together with its clients by delivering innovative, sustainable solutions that enhance facility operations and empower organizations to meet their goals effectively. Known for its dedication to diversity and inclusion, ABM is a military and veteran-friendly employer, supporting those with military backgrounds by providing access to world-class training... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work full time including weekends
  • Basic knowledge of traffic laws and parking regulations
  • Physical capability to work outdoors in various weather conditions for extended periods
  • Reliable and punctual
  • Strong organizational and communication skills
  • Ability to manage and motivate a team
  • Experience with handling cash and financial reconciliation preferred

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in valet services or related customer service role preferred
  • Leadership or supervisory experience a plus
  • Strong communication and interpersonal skills
  • Ability to manage a team effectively
  • Basic understanding of traffic laws and parking operations
  • Customer-oriented with problem-solving skills
  • Ability to handle cash and reconcile payments accurately

Job Duties

  • Coordinate traffic flow
  • Communicate valet procedure, information and directions clearly and effectively with guests
  • Understand and respond appropriately to basic customer and team member inquiries
  • Monitor illegal parking, and immediately store vehicles
  • Interact with guests in a friendly manner
  • Assist guests with loading and unloading
  • Collect and secure guest keys
  • Predict and communicate traffic flow peaks and lot issues
  • Identify and arrange for extra support for extended wait times
  • Accurately tally and split the tip pool
  • Receive and receipt a variety of valet payments
  • Accurately reconcile and report daily revenue
  • Project currency and coin requirements and re-order as necessary
  • Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, facility policies, and applicable pedestrian regulations
  • Work in an outdoor unprotected environment in all climates for extended periods of time
  • Keep work area clean of debris

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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