Valet Lead - Full Time

ABM is a global leader in integrated facility management, engineering, and infrastructure solutions. With an annual revenue exceeding $8 billion, ABM serves a diverse range of market sectors including commercial real estate, aviation, education, mission critical environments, and manufacturing and distribution. Established as a reputable NYSE-listed company, ABM is committed to driving possibility together with its clients by delivering innovative, sustainable solutions that enhance facility operations and empower organizations to meet their goals effectively. Known for its dedication to diversity and inclusion, ABM is a military and veteran-friendly employer, supporting those with military backgrounds by providing access to world-class training programs and career growth opportunities. The company is an Equal Employment Opportunity (EEO) employer, promoting fairness and providing reasonable accommodations for individuals with disabilities, reinforcing its commitment to a supportive and inclusive workplace.

The Lead Valet position at ABM is a vital role responsible for overseeing the valet operations at designated facilities. This full-time, on-site role demands strong leadership and communication skills to manage a team of valet attendants, ensuring the efficient and safe parking and retrieval of vehicles. The Lead Valet plays a significant role in coordinating traffic flow, maintaining clear communication of valet procedures to guests, and providing exceptional customer service. This position requires a hands-on approach to daily operations, including monitoring illegal parking, managing the tip pool accurately, reconciling daily revenue, and handling various payment types securely. The Lead Valet must also foresee peak traffic periods and coordinate additional support to minimize wait times, demonstrating proactive operational management.

Working outdoors and maintaining cleanliness in the work area is integral to the role, alongside observing all traffic laws, facility policies, and pedestrian regulations to ensure safety. This role also includes assisting guests with loading and unloading their vehicles, reinforcing the customer-centered focus of the position. The position requires flexible availability, including weekends, to meet the needs of facility operations. As part of ABM’s employment offerings, the Lead Valet position benefits from a structured support system that encourages professional development and values veterans' skills. This role is perfect for individuals who thrive in dynamic environments, value excellent customer interaction, and possess strong organizational abilities to manage a valet team efficiently.