Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

highly competitive compensation
Fun
Collaborative
Team-based environment
Opportunities for growth and advancement

Job Description

ParkNBTX is proud to be part of Interstate Parking, a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin. With a team of over 500 dedicated professionals, Interstate Parking operates more than 400 locations and manages over 85,000 parking spaces spanning geographic markets from California to Vermont. The company is committed to delivering exceptional customer experiences by leveraging advanced technology and implementing innovative marketing techniques. This dedication to excellence has earned Interstate Parking numerous accolades, including Top Workplace recognition by the Milwaukee Journal Sentinel from 2023 through 2025, along with national Cultural Excellence awards for Leadership, Innovation, Employee Well-Being, and Employee Appreciation. These honors are a testament to the exceptional work environment and strong company culture fostered by Interstate, based entirely on employee feedback.

At ParkNBTX in New Braunfels, TX, we are currently seeking a high-energy, customer-focused Valet Lead to join our team. This full-time role comes with a competitive pay rate of $20.00 per hour and offers a unique opportunity to thrive in a fast-paced, guest-facing environment. The Valet Lead will be responsible for overseeing daily valet operations, supporting the valet team, and ensuring every guest experience is positive and seamless. Ideal for college students or anyone passionate about hospitality and customer service, this position requires strong leadership skills, the ability to manage vehicle flow efficiently, and a commitment to upholding the highest standards of safety and service. As Valet Lead, you will handle key operational duties such as managing vehicle parking and retrieval, addressing guest concerns with professionalism, assisting with luggage, and providing valuable hotel information to guests. You will also play a vital role in training new team members and maintaining workplace safety protocols.

Joining ParkNBTX means becoming part of a dynamic team that values collaboration, personal growth, and professional development. We provide opportunities for advancement within the organization, encouraging team members to bring their best selves to work each day. Our inclusive culture celebrates diversity and innovation, supporting a fun yet productive work environment. If you are someone who enjoys engaging with guests, leading a team, and taking pride in delivering outstanding service, this Valet Lead position in New Braunfels is an excellent career choice. We look forward to welcoming individuals who are motivated, responsible, and ready to contribute to our ongoing success.

Job Requirements

  • Valid driver’s license with a clean driving record
  • Strong communication and customer service skills
  • Ability to work in a fast-paced, outdoor environment
  • Leadership experience preferred
  • Manual transmission experience preferred

Job Qualifications

  • Valid driver’s license with a clean driving record
  • Strong communication and customer service skills
  • Ability to work in a fast-paced, outdoor environment
  • Leadership experience preferred
  • Manual transmission experience preferred

Job Duties

  • Lead and support the valet team during shifts
  • Ensure smooth vehicle flow, parking, and retrieval
  • Deliver excellent guest service and handle escalations professionally
  • Safely park and retrieve guest vehicles
  • Assist guests with luggage and provide basic hotel information
  • Train team members and uphold safety and service standards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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