Valet Laundry Attendant

Job Overview

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Employment Type

Full-time

Job Description

The Ritz-Carlton St. Louis is a renowned luxury hotel located in Clayton, Missouri, known for its exceptional hospitality and superior guest services. Part of the prestigious Marriott International portfolio, The Ritz-Carlton brand is synonymous with luxury, elegance, and impeccable standards in the hotel industry worldwide. With over 100 award-winning properties globally, The Ritz-Carlton sets the benchmark for excellence and guest satisfaction, creating memorable and impactful experiences that guests cherish long after their stay. The hotel prides itself on its commitment to a diverse and inclusive workplace where every associate is valued and empowered to deliver the highest quality of service. The property in Clayton boasts elegant accommodations, sophisticated amenities, and a welcoming atmosphere that reflects the brand’s dedication to luxury and comfort. Joining The Ritz-Carlton means becoming part of a world-class team that aims to exceed expectations and uphold the renowned "Gold Standards" of service that define the brand.

The role offered is a full-time, non-management position within the housekeeping and laundry team at The Ritz-Carlton St. Louis. This position is essential in maintaining the reputation of the hotel by ensuring all laundry operations are performed with precision and care. As a Laundry Attendant, the individual will operate and control machinery used for washing, dry cleaning, and drying linens, including the precise use of chemicals and the maintenance of machinery filters. The role involves inspecting laundry items for stains or damage, treating them accordingly, and ensuring all items meet the high cleanliness standards before being arranged properly. The Laundry Attendant is expected to program the dryers based on fabric types, thoroughly clean lint filters, and fold clean linens either manually or with folding machines. Accurate record-keeping of all washed and ironed articles is also a vital part of the job.

Safety and professionalism are critical components of the role, requiring adherence to company policies and procedures, quick reporting of any safety hazards or accidents, and completion of relevant safety training. The role demands physical activity including standing, walking, and lifting objects up to 25 pounds for extended periods. It also involves working in various environments, sometimes confined or elevated spaces, and performing tasks such as reaching, bending, climbing, and moving on uneven or slippery surfaces. Team collaboration is highly valued, with employees expected to treat colleagues with respect and support common goals.

Education and experience requirements for this position are minimal, with no high school diploma or equivalent (GED) required and no previous supervisor experience necessary. There are no specific licenses or certifications mandated for employment in this role, making it accessible to a broad range of candidates seeking entry into the hospitality industry. This position represents an excellent opportunity for individuals who wish to build a career in luxury hotel operations while benefiting from the strong brand reputation and support network of Marriott International.

At The Ritz-Carlton, associates are encouraged to embrace the company’s core "Gold Standards," including the Employee Promise, Credo, and Service Values. These form the cultural foundation that drives continuous improvement and commitment to exceptional service. Employees in this role can expect a supportive environment where they can grow professionally, deliver outstanding work, and take pride in contributing to a distinguished team. Marriott International’s commitment to equal opportunity employment ensures that all candidates are welcomed regardless of disability, veteran status, or other protected characteristics under law. By joining The Ritz-Carlton St. Louis, you will be part of an esteemed global hospitality network where your work matters and your contributions are valued.

Job Requirements

  • no high school diploma or equivalent required
  • no prior related work experience required
  • no supervisory experience required
  • ability to follow safety procedures
  • physical ability to stand, walk, and lift up to 25 pounds
  • willingness to work full-time
  • ability to adhere to company policies
  • willingness to complete safety training

Job Qualifications

  • no high school diploma or equivalent required
  • no prior related work experience required
  • no supervisory experience required
  • ability to follow safety procedures
  • good communication skills
  • ability to work well in a team environment
  • willingness to perform physical tasks
  • basic knowledge of laundry machinery operation preferred
  • attention to detail

Job Duties

  • operate and control laundry machinery including washers, dryers, and dry cleaning machines
  • add chemicals and clean lint filters
  • identify and treat stained or damaged items
  • inspect cleanliness of laundered items and arrange them on carts
  • program time and temperature of dryers based on fabric type
  • remove lint and debris from filters after each load
  • fold clean items manually or using folding machines
  • keep accurate records of washed and ironed items
  • comply with safety policies and report hazards or incidents
  • maintain personal appearance and professional demeanor
  • protect company property and information
  • support and respect coworkers
  • meet quality assurance standards
  • move, lift, push, and transport objects under 25 pounds
  • stand, sit, or walk for extended periods
  • inspect tools and machinery for defects
  • perform physical tasks such as bending, reaching, and climbing
  • undertake additional tasks as requested by supervisors

Job Criteria

Experience

No experience required


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