Valet Drivers - Soho House Nashville - 2nd shift

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Range $15.00 - $20.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

medical benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Soho House Nashville, part of the globally recognized Soho House brand, is a private members' club known for its dedication to creating a stylish, comfortable, and exclusive atmosphere for its guests. Soho House is a renowned hospitality company that operates across major cities worldwide, famed for its luxury hotels, vibrant social spaces, and exceptional guest experiences. The Nashville location continues this tradition by merging southern charm with modern elegance, offering a unique venue that caters to an upscale clientele seeking a blend of comfort, creativity, and premium service. As part of its commitment to superior hospitality, Soho House Nashville is hiring Valet Drivers to join their team. This opportunity offers competitive compensation, including a starting wage of $15 to $20 per hour plus the potential for daily cash tips, ensuring that employees are rewarded for their hard work and dedication. Medical benefits are also offered to all employees, highlighting the company’s commitment to staff wellbeing.

The Valet Driver position at Soho House Nashville is an essential role in ensuring that guests receive a seamless and welcoming experience from the moment they arrive. Valet Drivers are responsible for parking and retrieving guest vehicles safely and efficiently, assisting guests with luggage, and providing various hospitality services that enhance the overall guest experience. These professionals act as the first point of contact between the club and its guests, embodying the warmth and professionalism that define Soho House’s brand. The role demands excellent customer service skills, the ability to manage multiple tasks with care and attention, and a friendly demeanor that puts guests at ease. Soho House Nashville is open to candidates without prior valet experience, providing training and support to help new hires succeed. The role primarily entails working during the second shift, covering weekdays, weekends, and holidays, providing a dynamic and engaging work environment.

Employees at Soho House Nashville benefit from a comprehensive package that includes accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and a 401k retirement savings plan, reflecting the company’s dedication to providing a supportive and secure workplace. This position is ideal for individuals who enjoy customer interaction, have a valid driver’s license, and are looking for a rewarding job in the hospitality sector that values professionalism, reliability, and excellent interpersonal skills. As part of Towne Park's larger network providing valet services, the role offers structured operational guidelines ensuring safety and high-quality service delivery within a vibrant and upscale hospitality setting. The environment is fast-paced and requires physical stamina, including the ability to lift up to 100 pounds occasionally and work outdoors in varying weather conditions. Overall, this is an excellent opportunity for motivated individuals to be part of a prestigious company with growth potential and a strong focus on service excellence and employee welfare.

Job Requirements

High school diploma or general education degree (GED)
valid driver’s license for the state you are applying to work or within a commutable distance
one (1) month related experience and or training or equivalent combination of education and experience
ability to read and write standard English language
ability to comprehend simple instructions and correspondence
physical ability to lift up to 100 pounds occasionally
availability to work 2nd shift including weekdays weekends and holidays
willingness to work outdoors in various weather conditions
ability to perform parallel parking
excellent customer service skills

Job Qualifications

High school diploma or general education degree (GED)
must hold a valid driver’s license for the state you are applying to work or within a commutable distance from the state you are applying to work (as applicable)
one (1) month related experience and or training or equivalent combination of education and experience
knowledge of principles and processes for providing customer and personal services
ability to read and write standard English language
ability to read and comprehend simple instructions short correspondence and memos
ability to write simple correspondence
ability to effectively present information in one-on-one and small group situations to guests clients and other employees of the organization
ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s
ability to perform these operations using units of American money
ability to understand 24 hour and military time systems
ability to understand rates applicable to time passed
ability to operate a manual transmission is highly desirable
perform parallel parking

Job Duties

Maintains pleasant friendly and professional demeanor with all guests co-workers and clients
acknowledges and greets guests within five feet with a professional and friendly demeanor
uses guest last names during interactions
uses salutation of the day and welcomes guests to the location
practices proper Towne Park phone etiquette
posts up in designated areas when not completing tasks
parks and retrieves vehicles while driving slowly and cautiously
assists guests with bell services and luggage storage as needed
opens all vehicle and hotel doors for guests
assists guests with directions taxis reservations and other inquiries
provides guests with information about outlets meeting rooms and or amenities of the facility as well as main attractions in the area
delivers messages items and or guest amenities as requested
shuttles guests to appropriate places that are approved by the location
explains parking rates and retrieval procedures to guests upon arrival
issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
consistently completes and maintains all ticket information including key tag guest folio location of vehicle damage survey and claim check receipt from all vehicles taken into the valet system
consistently completes location on all key tags after parking vehicle
calculates and collects revenue for vehicles when needed