Valet Drivers - Guest House @ Graceland - 2nd shift, weekends

Memphis, TN, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Hourly

Compensation

Hourly

Range $15.00 - $18.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

accident insurance

critical illness insurance

Hospital Indemnity insurance

401k Retirement Plan

Job Description

Towne Park is a leading provider of parking management and related services, known for delivering exceptional customer service and innovative parking solutions across numerous locations. With a strong commitment to customer satisfaction and operational excellence, Towne Park operates in a variety of settings including airports, hotels, hospitals, and entertainment venues. The company prides itself on fostering a welcoming work environment that supports employee growth and emphasizes safety, professionalism, and quality service. Towne Park offers its employees comprehensive benefits and competitive pay to ensure a rewarding career experience.

The role of Valet Driver at Towne Park's facility, specifically at Guest House @ Graceland, is a part-time position designed for individuals who enjoy interacting with guests and providing high-quality hospitality services. The Valet Driver is responsible for parking and retrieving guest vehicles in a safe and timely manner, demonstrating attentiveness and efficiency while ensuring the best possible guest experience. This position does not require prior experience, making it an excellent opportunity for candidates new to the valet or hospitality industry. The role includes responsibilities such as assisting guests with luggage, door assistance, providing information about the facility and local attractions, and handling parking logistics like issuing claim checks and revenue collection. Open availability is preferred to accommodate the part-time, second shift schedule from Friday through Sunday.

Compensation for this position starts at $15 to $18 per hour with the potential to earn cash tips daily, reflecting Towne Park's commitment to fair and competitive wages. Employees are also eligible for benefits including medical, dental, and vision insurance. Additional employee benefits may include accident insurance, critical illness and hospital indemnity insurance, telemedicine services, and enrollment in the company’s 401k retirement savings plan, subject to eligibility. This role offers an excellent opportunity for individuals looking for flexible work hours and a customer-oriented position with potential for career growth within a respected company.

Job Requirements

High school diploma or general education degree
Valid driver’s license
One month related experience and/or training or equivalent combination of education and experience
Ability to read and write standard English
Ability to comprehend simple instructions and correspondence
Ability to perform basic arithmetic operations
Ability to operate a manual transmission is highly desirable
Open availability preferred

Job Qualifications

High school diploma or general education degree
Must hold a valid driver’s license for the state or within a commutable distance
One month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English
Ability to comprehend simple instructions, correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add and subtract three-digit numbers and multiply and divide with 10's and 100's
Ability to perform calculations using American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Perform parallel parking

Job Duties

Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
Greet guests within five feet and use guest last names during interactions
Use salutation of the day and welcome guests to the location
Practice proper Towne Park phone etiquette
Park and retrieve vehicles while driving slowly and cautiously
Assist guests with bell services and luggage storage as needed
Open all vehicle and hotel doors for guests
Assist guests with directions, taxis, reservations and other inquiries
Provide information about outlets, meeting rooms, amenities and area attractions
Deliver messages, items and guest amenities as requested
Shuttle guests to approved locations
Explain parking rates and retrieval procedures upon arrival
Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
Calculate and collect revenue for vehicles when needed