
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $13.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k plan
Paid Time Off
Job Description
SP+, a Metropolis company, is a leading provider in the realm of artificial intelligence solutions specifically designed to revolutionize the parking industry. Utilizing state-of-the-art computer vision technology, SP+ enables a seamless checkout-free parking experience. Customers no longer need to carry tickets, interact with parking machines, or use apps or credit cards. The simple and efficient process allows drivers to "drive in and drive out" without any hassle. This innovative approach reduces friction in everyday parking scenarios and enhances convenience for users.
As the largest parking network in America, SP+ employs over 23,000 dedicated team members who operate mobility services across more than 4,000 locations throughout North America and Europe. This extensive reach makes them a significant player in transforming parking and mobility experiences on a continental scale. Their vision is to reinvent parking because it is a ubiquitous and impactful part of everyday life. They aim to power checkout-free experiences that extend beyond parking, making daily activities such as living, working, and playing more remarkable by reclaiming the most valuable asset of all: time.
The role of Valet at SP+ is vital as it represents the frontline interaction point between the company and its customers. Available on both full-time and part-time bases, with open availability required, this role pays an hourly rate of $13.00 plus tips, reflecting the value placed on quality service and customer satisfaction. It is an excellent opportunity for individuals driven to succeed and who value safety, reliability, and friendly customer service.
Valet drivers at SP+ are expected to embody the company’s core values of Ingenuity, Diversity, and Integrity. The company fosters a supportive and growth-oriented workplace where many employees have started as valets and progressed within the organization. Being a valet is not just a job but a career stepping stone that provides a nurturing environment to learn and develop professional skills.
In this role, valets will be responsible for inspecting vehicles upon arrival, ensuring they are parked safely, and documenting any notable conditions. They are expected to clearly communicate parking rates to customers and strictly follow traffic laws and safe driving practices. Valets must report any accidents, safety hazards, unusual situations, or policy violations to management promptly to maintain a safe and efficient environment.
Knowledge of the local area, including major streets, landmarks, and highways, is essential to provide customers with a smooth transportation experience. Punctuality, professionalism, and adherence to uniform policies are important to maintain the brand’s reputation. Valets also assist management with additional tasks as needed, providing flexible support within the operation.
Physically, the role requires standing, walking, lifting up to 25 pounds, handling cash and equipment, and sometimes climbing or balancing. Accommodations are available to support individuals with disabilities. Overall, this position offers a blend of customer service, safety, and operational responsibilities within a fast-paced, innovative company focused on redefining how we engage with parking and mobility.
As the largest parking network in America, SP+ employs over 23,000 dedicated team members who operate mobility services across more than 4,000 locations throughout North America and Europe. This extensive reach makes them a significant player in transforming parking and mobility experiences on a continental scale. Their vision is to reinvent parking because it is a ubiquitous and impactful part of everyday life. They aim to power checkout-free experiences that extend beyond parking, making daily activities such as living, working, and playing more remarkable by reclaiming the most valuable asset of all: time.
The role of Valet at SP+ is vital as it represents the frontline interaction point between the company and its customers. Available on both full-time and part-time bases, with open availability required, this role pays an hourly rate of $13.00 plus tips, reflecting the value placed on quality service and customer satisfaction. It is an excellent opportunity for individuals driven to succeed and who value safety, reliability, and friendly customer service.
Valet drivers at SP+ are expected to embody the company’s core values of Ingenuity, Diversity, and Integrity. The company fosters a supportive and growth-oriented workplace where many employees have started as valets and progressed within the organization. Being a valet is not just a job but a career stepping stone that provides a nurturing environment to learn and develop professional skills.
In this role, valets will be responsible for inspecting vehicles upon arrival, ensuring they are parked safely, and documenting any notable conditions. They are expected to clearly communicate parking rates to customers and strictly follow traffic laws and safe driving practices. Valets must report any accidents, safety hazards, unusual situations, or policy violations to management promptly to maintain a safe and efficient environment.
Knowledge of the local area, including major streets, landmarks, and highways, is essential to provide customers with a smooth transportation experience. Punctuality, professionalism, and adherence to uniform policies are important to maintain the brand’s reputation. Valets also assist management with additional tasks as needed, providing flexible support within the operation.
Physically, the role requires standing, walking, lifting up to 25 pounds, handling cash and equipment, and sometimes climbing or balancing. Accommodations are available to support individuals with disabilities. Overall, this position offers a blend of customer service, safety, and operational responsibilities within a fast-paced, innovative company focused on redefining how we engage with parking and mobility.
Job Requirements
- High school diploma or equivalent preferred
- Must be at least 18 years old
- A valid state driver’s license, current address, and acceptable driving record
- Ability to safely operate a vehicle including manual transmission is a plus
- Ability to work flexible schedules including weekends and evening shifts
- Proof of eligibility to work in the U.S.
- Physical ability to stand, walk, and lift up to 25 pounds
Job Qualifications
- A valid state driver’s license, current address, and acceptable driving record
- The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus
- Availability to work special shifts if needed (2nd, 3rd shift and/or weekends)
- Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired)
- The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
- The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
- The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working
Job Duties
- Deliver on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients
- Inspect every vehicle before safely parking it, noting all findings
- Explain valet rates to customers
- Observe traffic laws and safe driving practices
- Report all accidents, safety hazards, unusual occurrences, and policy violations to management
- Know the area’s major streets, landmarks, and freeways to ensure customers have a seamless transportation experience
- Come to work in your clean uniform every scheduled shift, on time, and ready to work
- Remain in complete uniform for the entirety of your shift
- Assist management with additional duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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