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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.30
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Medical
Dental
Vision
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off
Job Description
SP+, a Metropolis company, is a leading artificial intelligence company dedicated to transforming real-world experiences through innovative computer vision technology. Specializing in checkout-free parking solutions, SP+ eliminates the traditional hassles associated with parking such as dealing with tickets, machines, apps, or credit cards. Instead, SP+ provides a seamless "drive in and drive out" experience by leveraging advanced AI technologies to streamline vehicle entry and exit processes. As the largest parking network in America, SP+ currently employs over 23,000 team members and operates at more than 4,000 locations across North America and Europe. This extensive network underlines the company's commitment to... Show More
Job Requirements
- Less than high school education or one month related experience, training, or an equivalent combination of education and experience
- Prior valet driving experience preferred
- Valid state-issued driver’s license with current address and acceptable driving record, if required to drive company vehicle or conduct company business
- Availability to work 2nd shift, 3rd shift, and/or weekends as needed
- Ability to read, comprehend, and write simple correspondence
- Ability to effectively present information to customers and employees
- Ability to respond effectively to customer problems or complaints
- Ability to perform basic mathematical operations with American money
- Ability to maintain a neat and clean appearance and wear complete uniform
- Ability to use clock, calculator, or credit card machine if applicable
- Ability to maintain pleasant and courteous demeanor on phone and in person
- Ability to adapt to changes, delays, and unexpected events
- Ability to change frequently between sitting and standing positions
- Ability to use a phone or two-way radio
Job Qualifications
- Less than high school education or one month related experience, training, or equivalent combination of education and experience
- Prior valet driving experience preferred
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Effective presentation of information one-on-one to customers and employees
- Ability to respond positively to customer problems or complaints
- Ability to add, subtract, multiply, and divide with two-digit numbers and simple monetary units
- Ability to use a clock (standard/military time), calculator (optional), or credit card machine to handle transactions
- Ability to maintain a neat and clean appearance and be in complete uniform
Job Duties
- Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles
- Monitor the amount of time guests wait for their vehicle to ensure it meets the property's service standard
- Secure and keep track of all guest vehicle keys
- Accept and process valet fees if applicable
- Answer the telephone using proper telephone etiquette
- Inform customers of valet rates and provide directions using knowledge of major streets, landmarks, and freeways
- Respond promptly and courteously to customer questions and issues
- Report any known accidents, policy violations, safety hazards, or unusual occurrences to Supervisors, Facility Manager, or Senior Manager
- Assist Ramp Supervisor in maintaining a clear ramp area by sending runners to the front door
- Help maintain cleanliness around the garage office
- Be punctual for every scheduled workday
- Maintain a neat and clean appearance and remain in complete uniform during shifts
- Assist Supervisors and Managers with additional duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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