Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
uniform provided

Job Description

SP+, a Metropolis company, is a leading artificial intelligence (AI) organization dedicated to revolutionizing real-world experiences through advanced computer vision technology. As the largest parking network in America, SP+ employs over 23,000 people who support mobility at more than 4,000 locations across North America and Europe. This extensive presence underlines our commitment to reinventing parking by enabling smooth, checkout-free parking experiences without the hassle of tickets, machines, mobile apps, or credit cards. Our vision goes beyond parking; we aim to power seamless, automated experiences at any location you visit, making everyday activities like living, working, and playing more enjoyable and... Show More

Job Requirements

  • Less than high school education or one month related experience, training or equivalent combination of education and experience
  • prior valet driving experience preferred
  • valid state-issued driver's license with current address and acceptable driving record if driving company vehicles
  • availability to work special shifts including 2nd shift, 3rd shift and/or weekends if required
  • ability to read and comprehend simple instructions, short correspondence and memos
  • ability to write simple correspondence
  • ability to effectively present information in one-on-one situations
  • ability to respond positively to customer problems or complaints
  • ability to add, subtract, multiply and divide two-digit numbers and perform operations using American money
  • maintain neat and clean appearance and complete uniform
  • ability to use clock, calculator or credit card machine to handle transactions if applicable
  • maintain pleasant demeanor when speaking on the phone and with public
  • ability to apply common sense and carry out detailed but standard instructions
  • ability to adapt to changing work environment
  • physical ability to frequently change between sitting and standing
  • ability to use phone or two-way radio

Job Qualifications

  • Less than high school education or one month related experience, training or equivalent combination of education and experience
  • prior valet driving experience preferred
  • valid state-issued driver's license with current address and acceptable driving record if driving company vehicles
  • ability to read and comprehend simple instructions, short correspondence, and memos
  • ability to write simple correspondence
  • effective one-on-one communication skills
  • ability to effectively respond positively to customer problems or complaints
  • ability to add, subtract, multiply and divide two-digit numbers and perform operations with American money
  • ability to maintain a neat and clean appearance with complete uniform
  • ability to use a clock (standard or military time), calculator or credit card machine
  • ability to maintain a pleasant and mannerly demeanor
  • ability to apply common sense understanding to carry out detailed but standard instructions
  • ability to adapt to changes in the work environment
  • physical ability to frequently change between sitting and standing and use phone or two-way radio

Job Duties

  • Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles
  • monitor the amount of time guests wait for their vehicle to ensure it meets the property's service standard
  • secure and keep track of all guest vehicle keys
  • accept and process valet fees if applicable
  • answer the telephone using proper telephone etiquette
  • inform customers of valet rates and provide directions using knowledge of local streets, landmarks and freeways
  • respond to customer questions and issues in a prompt and courteous manner
  • report any known accidents, observed or suspected violations of company policy, safety hazards or unusual occurrences to supervisors or managers
  • assist the Ramp Supervisor in maintaining a clear ramp area by sending runners to the front door
  • help maintain cleanliness of the area around the garage office
  • be on time for every scheduled work day
  • maintain a neat and clean appearance and remain in complete uniform during shifts
  • assist supervisors and managers with additional duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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