Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $31.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
employee wellness initiatives
Job Description
Marriott International is a global leader in the hospitality industry, renowned for its commitment to exceptional guest experiences and innovative service standards. The company operates a diverse portfolio of brands serving a wide variety of markets and customer needs, with JW Marriott being one of its luxury offerings. JW Marriott is distinguished by its beautiful properties located in gateway cities and distinctive resort destinations around the world, combining luxury, comfort, and elegance in every aspect of its service. As part of Marriott International's luxury portfolio, JW Marriott places a strong emphasis on associate well-being, professional development, and fostering an inclusive... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in hotel front desk or customer service
- excellent communication skills
- ability to manage and process payments accurately
- capacity to stand, sit, or walk for extended periods
- ability to lift and carry up to 10 pounds
- adherence to company policies
- proficiency with computer systems
- strong attention to detail
Job Qualifications
- high school diploma or equivalent
- previous experience in hotel front desk or customer service preferred
- strong communication and interpersonal skills
- ability to handle multiple tasks efficiently
- knowledge of hotel property amenities and local area information
- proficiency in computer systems for reservations and billing
- ability to maintain confidentiality
- teamwork and problem-solving skills
- professional appearance and demeanor
Job Duties
- organize, confirm, process, and conduct guest check-ins and check-outs
- manage room reservations, requests, changes, and cancellations
- secure payment, verify and adjust billing
- activate and file room keys
- process guest requests and relay messages
- follow up on outstanding requests or problems
- run and review daily reports and logs
- complete cashier and closing reports
- accept and record wake-up call requests
- count and secure bank at beginning and end of shift
- process payment types, vouchers, and miscellaneous charges
- notify security of guest reports of theft
- adhere to company policies and procedures
- report accidents, injuries, and unsafe conditions
- maintain professional appearance and confidentiality
- welcome guests and anticipate service needs
- assist individuals with disabilities
- communicate professionally
- develop positive working relationships
- comply with quality assurance standards
Job Location
Loading...
You may be also interested in:
Similar Jobs