Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $28.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
The Omni Los Angeles Hotel is a prestigious four-diamond hotel located in the heart of downtown Los Angeles' cultural district. Situated adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, Museum of Contemporary Art (MOCA), and numerous other prominent entertainment venues, the hotel offers guests an unmatched blend of luxury and cultural immersion. Recognized as the number one downtown hotel in Los Angeles by TripAdvisor, the Omni Los Angeles Hotel is known for its exceptional service, luxurious accommodations, and dedication to guest satisfaction. Omni Hotels & Resorts, the parent company, operates on the philosophy known as The Power of... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to stand and walk for approximately seven plus hours per shift
- Ability to communicate effectively in English
- Basic math proficiency
- Knowledge of local attractions and events
- Computer literacy
- Attention to detail and accuracy in cash handling
Job Qualifications
- Outgoing and enthusiastic personality
- Superior customer service skills
- Ability to communicate effectively in the English language
- Basic math skills
- Knowledge of surrounding city area and attractions
- Ability to use computer
- Accurate cash handling
Job Duties
- Anticipate guest needs wherever possible and exhibit a sincere desire to meet or exceed them
- Always speak professionally and graciously, smile, and maintain eye contact
- Possess thorough knowledge of the hotel’s services, outlets and daily functions/events to proactively guide and inform guests and visitors
- Possess thorough knowledge of the events, attractions, etc. in the surrounding city area and provide information and directions as requested
- Respond to all guest/visitor inquiries and resolve service discrepancies accordingly
- Perform all cashiering duties and posts parking charges
- Complete parking garage forms
- Control guest keys
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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