Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $22.51
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Free room nights
Discounted and Friends and Family room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
paid sick days
Paid new child leave
Paid personal day
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Free colleague meals during shift
Employee stock purchase plan
Retail Discounts

Job Description

Hyatt is a globally recognized hospitality company that is deeply committed to fostering a sense of belonging among its guests and employees. At Hyatt, hospitality is much more than just a job; it is a meaningful career path where every role is vital in creating memorable experiences. The company prides itself on turning trips into journeys and encounters into profound, human-centered experiences. Hyatt emphasizes connected and sustainable travel, promoting a workplace where individuality is celebrated and opportunities to grow and shape one's career abound. Hyatt's culture is rooted in caring for people—guests and employees alike—by delivering exceptional service and creating welcoming environments worldwide.

Situated in the heart of downtown Sacramento, California, Hyatt offers a sophisticated and recently redesigned hotel that serves as an urban oasis surrounded by vibrant restaurants, shopping areas, nightlife, and notable attractions such as the California Capitol State Park, Capitol Mall, Crocker Art Museum, and Old Sacramento Waterfront. Guests enjoy upscale amenities including an expansive resort-style pool deck, dining options near an outdoor fireplace, and stunning city skyline views from their rooms.

The Valet Cashier position at the Hyatt hotel in Sacramento is an hourly role compensated at $22.51 per hour, offering excellent benefits that include free room nights, discounted and friends and family room rates, comprehensive insurance coverage, paid time off, tuition reimbursement, employee stock purchase plans, and various retail discounts. This role is essential in ensuring guests receive top-notch customer service specifically related to valet parking transactions. The Valet Cashier works collaboratively with valet attendants and front desk staff to guarantee smooth coordination and superior guest experiences.

The responsibilities of the Valet Cashier include greeting guests courteously, managing valet parking payments with accuracy, and answering guests’ questions about parking fees and hotel amenities. The role demands strong cash handling skills, transaction processing, and record-keeping to ensure financial and operational accuracy each shift. In addition, the cashier supports logistical coordination by working closely with valet attendants to optimize parking space usage, communicating effectively with other hotel departments, and providing clear information to enhance guest understanding and satisfaction.

Beyond customer interaction and financial duties, this position entails administrative tasks such as preparing daily reports, reconciling cash drawers, and maintaining a clean and organized workstation. Safety and security are paramount; the Valet Cashier must adhere to procedures for vehicle and key management, ensuring the protection of guest vehicles and belongings.

This position requires candidates who are detail-oriented, able to multitask efficiently in a fast-paced environment, and possess strong communication and interpersonal skills. Familiarity with electronic payment systems and basic computer skills are necessary to perform the role successfully. The Valet Cashier must have a valid driver’s license, a clean driving record, and the capability to operate both manual and automatic vehicles. Flexibility to work varying hours, including nights, weekends, and holidays, is required to meet the needs of the hotel’s guests.

Hyatt is an equal opportunity employer committed to diversity and inclusivity, ensuring that employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Joining Hyatt means becoming part of a team that values every member’s contribution to making travel more human, connected, and sustainable, providing exceptional experiences for guests and rewarding career opportunities for employees.

Job Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Valid driver’s license and clean driving record
  • Previous experience in a customer service role, preferably in hospitality or retail
  • Strong communication and interpersonal skills
  • Ability to handle cash and process transactions accurately
  • Attention to detail and ability to multitask in a fast-paced environment
  • Basic computer skills and familiarity with electronic payment systems
  • Availability to work flexible hours, including nights, weekends, and holidays
  • Ability to operate manual and automatic vehicles

Job Qualifications

  • Previous experience in a customer service role, preferably in hospitality or retail
  • Strong communication and interpersonal skills
  • Ability to handle cash and process transactions accurately
  • Attention to detail and ability to multitask in a fast-paced environment
  • Basic computer skills and familiarity with electronic payment systems
  • Valid driver’s license and clean driving record
  • Ability to operate manual and automatic vehicles
  • Availability to work flexible hours, including nights, weekends, and holidays

Job Duties

  • Greet guests promptly and courteously
  • Assist guests with valet parking transactions
  • Answer questions regarding parking fees, policies, and hotel amenities
  • Handle guest inquiries and resolve any issues or concerns promptly
  • Collect valet parking fees from guests
  • Process payments accurately using cash registers or electronic systems
  • Ensure all transactions are recorded and balanced at the end of each shift
  • Issue receipts and maintain records of transactions
  • Coordinate closely with valet attendants to manage parking spaces efficiently
  • Communicate effectively with the front desk and other hotel departments regarding guest needs and issues
  • Provide clear and concise information to guests regarding parking procedures and hotel services
  • Prepare daily reports and reconcile cash drawers
  • Maintain cleanliness and organization of the cashier's workstation
  • Assist in maintaining accurate records of parking transactions and revenues
  • Ensure the safety and security of guest vehicles and personal belongings left in vehicles
  • Follow established procedures for key management and vehicle retrieval

Job Criteria

Experience

Mid Level (3-7 years)


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