
Job Overview
Compensation
Type:
Salary
Rate:
Exact $43,200.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retention program pay
uniform provided
Employee Discounts
Training and Development
Job Description
Texican Court is a renowned hotel located in Irving, Texas, known for its exceptional hospitality and commitment to providing guests with a unique and memorable stay. As part of the prestigious Valencia Hotel Group, Texican Court embodies a blend of modern design and classic character that caters to today's passionate traveler. The hotel stands as a pillar of the community in Irving, delivering outstanding service through a dedicated and award-winning team. Valencia Hotel Group creates distinctive hotels with a focus on guest satisfaction, combining thoughtful architecture and guest-centric services that highlight the local culture and environment.
This job oppor... Show More
This job oppor... Show More
Job Requirements
- Must have a valid Texas driver's license
- must have a clear driving record for the previous 36 months
- must be physically capable of handling guest luggage
- basic knowledge of the property and local area is helpful
- excellent communication skills in English
- ability to handle varying schedules
- willingness to interact positively with guests and team members
- visual observation skills
- positive and calm demeanor
Job Qualifications
- Valid Texas driver's license
- clear driving record for the previous 36 months
- physically capable of handling the weight of guest luggage
- familiarity with the property and the San Jose area is helpful
- excellent verbal communication skills
- aptitude for guest service
- ability to work with constant schedule changes
- ability to read, write and speak English
- knowledge of foreign language is a plus
- ability to interact with guests and associates
- visual observation skills required
- cheerful and positive attitude
- ability to work well with others and remain calm under pressure
Job Duties
- Parks and controls the flow of cars through the hotel
- acknowledge every car that drives through the hotel
- open all doors for guests
- greet arriving and departing guests
- follow all procedures for parking a vehicle in hotel valet lot
- assess vehicle for damage and contents upon parking
- accurately fill out valet parking ticket
- maintain a key log and organized key storage system
- assist guests with directions and information of the hotel and surrounding areas
- direct guests to daily functions within hotel
- continuously maintain safety and proper care of guest vehicles
- maintain accurate financial record of day park revenue on a daily basis
- complete errands as requested by Valencia Services and other Hotel Valencia departments
- interact with guests as needed to ensure optimum guest service
- serve as alternate or additional bellman or doorman when required
- escort incoming hotel guests to rooms
- assist with transportation and handling of luggage
- offer information pertaining to available services and facilities of hotel, points of interest, directions, and dining options
- explain hotel amenities and features of room, such as operation of radio, television, climate control, and how to place telephone calls
- inspect guest's room to ensure furnishings are in order and supplies are adequate upon guest escort
- deliver packages, luggage, and other guest belongings
- deliver fax messages, emails, laundry, and runs errands
- call taxis for guests
- maintain regular attendance in compliance with Hotel Valencia standards
- maintain high standards of personal appearance, demeanor, and grooming
- comply at all times with Hotel Valencia standards and regulations to encourage safe and efficient hotel operations
- perform other job-related duties as directed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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