Valet Attendant - Sharp Hospital Coronado - $24/HR + Tips

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Exact $24.00

Work Schedule

Rotating Shifts

Day Shifts

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a leading provider of premier parking management services dedicated to offering exceptional experiences for guests and clients across various locations. The company prides itself on delivering reliable and courteous hospitality services tailored to meet the needs of a diverse clientele. As a well-established entity in the parking and valet service industry, Towne Park focuses on fostering professional growth in a dynamic work environment while emphasizing safety, customer satisfaction, and operational excellence. The company employs state-of-the-art technology combined with an attentive staff to ensure optimal vehicle management and customer engagement. Towne Park is committed to supporting its workforce through comprehensive benefits and competitive compensation, reinforcing its position as a top employer in the field. The commitment includes offering fair and commensurate pay aligned with the employee’s skills, experience, education, and location, along with opportunities for growth and development within the organization.

The Guest Service Associate role at Towne Park plays a pivotal role in enhancing the overall guest experience by providing exceptional hospitality services marked by attentiveness, friendliness, and efficiency. This position involves the safe and prompt parking and retrieval of guest vehicles while maintaining a professional demeanor throughout all guest interactions. Responsibilities extend to assisting guests with luggage, managing bell services when applicable, and ensuring smooth communication regarding parking rates and retrieval procedures. The role demands excellent interpersonal skills, a thorough understanding of parking operations, and the ability to manage multiple tasks effectively in a fast-paced environment. Guest Service Associates are expected to engage with guests warmly, addressing inquiries and providing information related to the facility and local attractions. This full-time position offers an hourly base pay of $24.00 plus tips, reflecting Towne Park’s commitment to competitively compensate their associates, with flexibility in work shifts and days to accommodate business needs. Employees are also eligible to participate in various insurance programs, including accident, critical illness, hospital indemnity insurance, telemedicine benefits, and a 401k retirement plan, subject to eligibility based on classifications and employment terms. The role requires a valid driver’s license and competencies like safe driving, customer service proficiency, and effective communication. Towne Park values a workforce that demonstrates reliability, professionalism, and a passion for delivering quality service ensuring every guest feels welcome and valued throughout their parking experience.

Job Requirements

high school diploma or general education degree (GED)
valid driver’s license for the state you are applying to work or within a commutable distance from the state you are applying to work
one (1) month related experience and/or training or equivalent combination of education and experience
knowledge of principles and processes for providing customer and personal services
ability to read and write standard English language
ability to read and comprehend simple instructions, short correspondence and memos
ability to write simple correspondence
ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
ability to perform these operations using units of American money
ability to understand 24 hour and military time systems
ability to understand rates applicable to time passed
valid driver’s license
ability to operate a manual transmission is highly desirable
perform parallel parking

Job Qualifications

high school diploma or general education degree (GED)
must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
one (1) month related experience and/or training
OR equivalent combination of education and experience
knowledge of principles and processes for providing customer and personal services
ability to read and write standard English language
ability to read and comprehend simple instructions, short correspondence and memos
ability to write simple correspondence
ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
ability to perform these operations using units of American money
ability to understand 24 hour and military time systems
ability to understand rates applicable to time passed
ability to operate a manual transmission is highly desirable
perform parallel parking

Job Duties

maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
acknowledges and greets guests within five feet with a professional and friendly demeanor
uses guest last names during interactions
uses salutation of the day and welcomes guests to the location
practices proper Towne Park phone etiquette
posts up in designated areas when not completing tasks
parks and retrieves vehicles while driving slowly and cautiously
assists guests with bell services and luggage storage as needed
opens all vehicle and hotel doors for guests
assists guests with directions, taxis, reservations and other inquiries
provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
delivers messages, items and/or guest amenities as requested
shuttles guests to appropriate places that are approved by the location
explains parking rates and retrieval procedures to guests upon arrival
issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
consistently completes location on all key tags after parking vehicle
calculates and collects revenue for vehicles when needed