
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
Uniform allowance
Shift Differentials
Job Description
Our client is a renowned hotel known for providing exceptional hospitality experiences. This well-established hotel prides itself on delivering top-tier services to guests while maintaining a secure, comfortable, and welcoming environment. Located in a prime area, the hotel attracts both leisure and business travelers seeking quality accommodations and outstanding customer service. The hotel features a variety of amenities designed to enhance guest satisfaction, including dining options, event spaces, recreational facilities, and convenient transportation services. With a strong commitment to guest comfort and safety, the hotel values staff members who are professional, attentive, and dedicated to excellence in service.
The role of the Valet Attendant at this hotel is crucial in delivering a warm and welcoming experience to all guests and visitors. This position is designed for individuals who enjoy interacting with people and have a keen sense of responsibility and attention to detail. The Valet Attendant serves as the first and last point of contact for guests arriving and departing from the hotel, making a strong impression through exceptional customer service. Responsibilities include greeting guests, assisting with parking, managing vehicle security, and facilitating smooth traffic flow within the hotel premises. The Valet Attendant also plays an essential role in addressing guest questions about the hotel amenities and local attractions, ensuring that guests have a positive experience from start to finish.
This position may also involve operating the hotel shuttle service, transporting guests to and from local destinations while adhering to all traffic laws and safety regulations. The Valet Attendant is expected to resolve guest concerns promptly and professionally, escalating issues to management when necessary. Maintaining safety standards and compliance with health and safety regulations, including the proper use of personal protective equipment (PPE), is a key aspect of this role. The position requires punctuality and regular attendance, reflecting the operational needs of the hotel. Candidates should be prepared to work a flexible schedule, including holidays, weekends, and alternate shifts, to meet the dynamic demands of the hospitality industry.
This is a hands-on role requiring strong communication skills, a professional demeanor, and the ability to work effectively as part of a team. The hotel offers a supportive work environment where trained staff receive required tools and equipment to perform their duties safely and efficiently. The Valet Attendant is an integral part of the hotel's commitment to safety, security, and guest satisfaction, making this a rewarding opportunity for individuals passionate about hospitality and customer service.
The role of the Valet Attendant at this hotel is crucial in delivering a warm and welcoming experience to all guests and visitors. This position is designed for individuals who enjoy interacting with people and have a keen sense of responsibility and attention to detail. The Valet Attendant serves as the first and last point of contact for guests arriving and departing from the hotel, making a strong impression through exceptional customer service. Responsibilities include greeting guests, assisting with parking, managing vehicle security, and facilitating smooth traffic flow within the hotel premises. The Valet Attendant also plays an essential role in addressing guest questions about the hotel amenities and local attractions, ensuring that guests have a positive experience from start to finish.
This position may also involve operating the hotel shuttle service, transporting guests to and from local destinations while adhering to all traffic laws and safety regulations. The Valet Attendant is expected to resolve guest concerns promptly and professionally, escalating issues to management when necessary. Maintaining safety standards and compliance with health and safety regulations, including the proper use of personal protective equipment (PPE), is a key aspect of this role. The position requires punctuality and regular attendance, reflecting the operational needs of the hotel. Candidates should be prepared to work a flexible schedule, including holidays, weekends, and alternate shifts, to meet the dynamic demands of the hospitality industry.
This is a hands-on role requiring strong communication skills, a professional demeanor, and the ability to work effectively as part of a team. The hotel offers a supportive work environment where trained staff receive required tools and equipment to perform their duties safely and efficiently. The Valet Attendant is an integral part of the hotel's commitment to safety, security, and guest satisfaction, making this a rewarding opportunity for individuals passionate about hospitality and customer service.
Job Requirements
- Valid drivers license in good standing
- Ability to drive manual transmission vehicles
- Familiarity with local traffic laws and regulations
- Strong communication skills
- Basic math skills
- Ability to operate hotel telephone and computer systems
- Positive attitude and professional demeanor
- Ability to follow instructions and safety procedures
- Willingness to work flexible schedules including holidays, weekends, and alternate shifts
- Ability to maintain confidentiality
- Experience handling guest vehicles safely
- Passenger endorsement and medical clearance for shuttle driving
- Ability to interact courteously with guests
- Commitment to safety protocols
- Completion of required training
- Clean appearance
Job Qualifications
- One to three months related experience or training
- Experience driving manual transmission and various vehicle types
- Ability to provide professional and careful service to meet guest needs
- Strong communication and interpersonal skills
- Positive attitude and professional demeanor
- Basic math skills including addition, subtraction, multiplication, and division
- Ability to learn and use hotel telephone and computer systems
- Ability to follow written and oral instructions
- Ability to read and interpret safety and operational documents
- Must speak, read, write, and understand English
- Valid drivers license in good standing
- Passenger endorsement and medical clearance if operating shuttle
- Ability to work flexible schedules including holidays and weekends
- Commitment to maintain a clean appearance and professional demeanor
Job Duties
- Open doors and assist guests and visitors entering and leaving the property
- Monitor and direct personal and commercial vehicle traffic on property including guest vehicles, taxis, limousines, and buses
- Park vehicles efficiently and properly tag them with accurate guest information
- Maintain security of vehicles and vehicle keys
- Communicate parking procedures to guests and visitors
- Drive passengers from the hotel to assigned destinations while obeying traffic laws
- Load and unload guest luggage and equipment
- Resolve guest complaints within scope of authority or refer to management
- Notify supervisor or security of unusual events or alleged theft
- Notify management of problems related to guest complaints or disruptive behavior
- Follow all safety policies and procedures
- Report potential safety issues and take immediate action in emergencies
- Report to work as scheduled
- Monitor and maintain safety, security, and cleanliness of parking areas
- Maintain cleanliness of transportation vehicles
- Provide guests with directions and information about amenities and local attractions
- Notify management of unsafe conditions and needed maintenance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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