Job Overview
Compensation
Type:
Hourly
Rate:
Exact $14.00
Benefits
Weekly Payroll
Full-time shifts available
Competitive hourly wage plus tips
supportive management
opportunities for growth
Diverse and inclusive workplace
Training and Development
Job Description
Fly Away Valet is a premier parking and valet service provider operating at major transportation hubs, including the San Antonio International Airport (SAT). Known for its commitment to exceptional customer service and efficient parking solutions, Fly Away Valet specializes in creating a seamless and pleasant parking experience for travelers and guests. The company prides itself on professionalism, attention to detail, and providing a welcoming atmosphere for customers, ensuring each interaction reflects the highest level of hospitality. Fly Away Valet employs a dedicated team of valets who are trained to handle vehicles with care while offering courteous and efficient service to... Show More
Job Requirements
- Minimum 1 year experience in hospitality industry
- Valid driver's license
- Clean driving record history
- Ability to pass airport security clearance
- No arrest record within the last 10 years
- Ability to drive vehicle
- Ability to work outdoors in various weather conditions
- Ability to stand and walk for extended periods
- Ability to bend, stoop, squat and lift frequently
- Able to move luggage in and out of customer vehicles
Job Qualifications
- Minimum 1 year of experience in hospitality industry, including experience in guest and/or customer service (parking industry experience is a plus)
- Valid in-state driver's license with a clean driving record, able to pass an MVR background test
- Ability to pass an airport security clearance, with no arrest record within the last 10 years
- Excellent guest service and hospitality skills
- Strong problem solving and listening skills
- Excellent time management, communication, and customer service skills
- Customer focused, action oriented, and committed to excellence
- Ability to function in a team-oriented setting and to work well on your own
Job Duties
- Greets arriving guests, provides courteous, efficient, and enthusiastic service for guest requesting valet parking
- Checks and notifies guests of pre-existing damage to their vehicles
- Records guest names, vehicle information and secures the guest keys for parking
- Accommodates guests requiring special assistance and aid
- Inspects vehicles for overall condition and notes any dents, missing parts, or distinguishing features
- Identifies vehicle designated parking location and provides guest with vehicle claim check
- Reports issues and/or potential problems which may have an impact on the security of guest vehicles and avoids traffic congestion and delays at entrances
- Understands the legal ramifications of various actions that impact the valet service
- Assist guests with all luggage
- Responds to emergency situations when requested
- Promotes and maintains the highest level of customer service to all guests while staying alert to their needs
- Responds effectively to guest inquiries, providing excellent guest service
- Resolves guest complaints within scope of authority
- otherwise refers the matter to management
- Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Always keep valet area neat and tidy
- Quotes prices for parking services for which money is received upon customer receipt
- Utilize a golf cart to assist customers with their bags from the parking lot to the terminal
Job Location
Loading...
You may be also interested in: