Valet Attendant - Renaissance Phoenix Downtown - PT $11.70/HR + Tips

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $12.00

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

competitive compensation

Opportunities for career impact and development

Job Description

Towne Park is a prominent hospitality services company focused on delivering exceptional guest experiences primarily through parking and valet services. With a commitment to creating smiles, Towne Park serves millions of patients, visitors, and guests at various locations, including hotels, medical facilities, and entertainment venues. The company prides itself on compassionate service that eases guests' anxieties and enhances their visit, fostering positive and memorable interactions every day. Towne Park emphasizes a culture where employees can make an impactful difference by providing attentive, efficient, and friendly service to clients and their guests. Through its dedicated team, Towne Park aims to improve... Show More

Job Requirements

High school diploma or equivalent
Valid driver’s license for the state or commutable distance
At least one month related experience or training
Knowledge of customer service principles
Ability to read, write and communicate in English
Ability to perform basic arithmetic including money calculations
Understanding of 24 hour and military time
Ability to safely drive and park vehicles
Ability to operate manual transmission preferred
Physical ability to lift up to 100 pounds occasionally
Comfortable working outdoors in various weather conditions
Ability to interact professionally with guests and colleagues
Willingness to follow established procedures and safety guidelines

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state you are applying to work or within a commutable distance from the state
One month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
Ability to perform operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Ability to perform parallel parking

Job Duties

Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients
Acknowledges and greets guests within five feet with a professional and friendly demeanor
Uses guest last names during interactions
Uses salutation of the day and welcomes guests to the location
Practices proper Towne Park phone etiquette
Posts up in designated areas when not completing tasks
Parks and retrieves vehicles while driving slowly and cautiously
Assists guests with bell services and luggage storage as needed
Opens all vehicle and hotel doors for guests
Assists guests with directions, taxis, reservations and other inquiries
Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
Delivers messages, items and/or guest amenities as requested
Shuttles guests to appropriate places approved by the location
Explains parking rates and retrieval procedures to guests upon arrival
Issues claim checks after receiving vehicle keys and collects claim checks prior to issuing keys
Completes and maintains all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
Calculates and collects revenue for vehicles when needed

Job Location

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