Valet Attendant (PM, Overnight Shifts) - Richmond Marriott

Towne Park is a leading provider in parking management services, known for delivering professional, efficient, and friendly parking solutions across various locations. The company thrives on creating exceptional guest experiences through its dedicated team members who exemplify hospitality and attentiveness. Towne Park’s commitment to competitive and fair compensation ensures that employees are rewarded commensurately based on skills, experience, education, and location. They provide a supportive work environment with opportunities for growth while offering a comprehensive benefits package for eligible employees.

The Guest Service Associate role at Towne Park is designed for individuals who excel in hospitality and customer service within the parking industry. This position primarily involves interacting with guests courteously and efficiently while managing vehicle parking and retrieval. The associate will be responsible for ensuring guest satisfaction by assisting with luggage, providing directions, and offering information about local amenities and attractions. The role requires the ability to work PM and overnight shifts, emphasizing the importance of safety and professionalism when parking vehicles. Employees in this role will also handle payments and ensure accurate processing of claim checks for vehicles.

This temporary or seasonal position offers an hourly base pay of $13 plus tips, highlighting Towne Park’s approach to motivate employees with competitive wages alongside direct guest gratuities. Though seasonal and temporary roles may not be eligible for the full suite of benefits, Towne Park does provide accident, critical illness, hospital indemnity insurance, telemedicine benefits, and a 401k retirement savings plan for eligible employees. The role demands physical endurance as the associate will spend most of their time outdoors, often working in varying weather conditions, requiring the ability to lift heavy objects and remain on their feet for extended periods.

To succeed as a Guest Service Associate, candidates must demonstrate excellent communication skills, the ability to engage guests warmly using proper etiquette, and sound judgment while adhering to operational guidelines. Safety is paramount, as the job requires cautious driving skills with an understanding of vehicle and pedestrian safety standards. The candidate also needs to be proficient in basic math operations, essential for managing payments and parking rates. Additionally, possessing a valid driver’s license and preferably the ability to operate a manual transmission vehicle are key job prerequisites.

Working in a dynamic, fast-paced environment, the associate must be capable of multitasking while maintaining composure and professionalism. Towne Park fosters a team-oriented culture where associates contribute to delivering seamless guest service and supporting the broader hospitality objectives of the locations served. This role is ideal for applicants seeking hourly employment with flexible scheduling and an opportunity to be part of a respected national parking management company.