Valet Attendant-Part Time (Weekends/Evenings)

Kansas City, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Job Description

Caesars Entertainment is a global leader in the gaming and hospitality industry, renowned for its premier resorts, casinos, and entertainment destinations. With a rich legacy steeped in quality service and extraordinary guest experiences, Caesars commits to creating memorable moments for millions of guests annually. The company values its mission to 'Create the Extraordinary' and envisions crafting spectacular worlds that immerse, inspire, and connect its visitors through excellence rather than magic. Caesars Entertainment’s core values, including 'Blaze the Trail,' 'Together We Win,' and 'All-In on Service,' highlight its dedication to innovation, teamwork, and superior service delivery. Additionally, Caesars embraces corporate social responsibility through its 'People Planet Play' framework, focusing on community betterment, economic development, and the wellbeing of its Team Members and their families. This commitment to sustainability and social responsibility reinforces Caesars as a reputable and caring employer within the hospitality industry.

The Valet Attendant role at Caesars Entertainment is crucial in ensuring guests receive warm, efficient, and professional service from arrival through departure. This position involves welcoming guests with enthusiasm, safely parking and retrieving vehicles, and maintaining a high level of customer service throughout each interaction. The role requires attentiveness to vehicle condition, effective communication with other team members, and the ability to manage guest interactions including complaints with a positive and professional attitude. As part of a team that reflects Caesars' values, the Valet Attendant contributes to creating the extraordinary guest experience that the brand promises. This job demands physical stamina, keen observation, and a customer-first mindset, ensuring the seamless flow of valet services that enhance the overall guest experience. Candidates must uphold high standards of integrity and professionalism while working in a fast-paced, dynamic environment under sometimes challenging conditions. This is a full-time role requiring availability across any shift, including weekends and holidays, and offers the opportunity to be part of a respected and globally recognized hospitality brand committed to excellence and community engagement.

Job Requirements

High school diploma or equivalent
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Must be 18 years of age
Must pass background check, driving background check
Must be able to work any day of the week and any shift, including holidays and weekends
Must present a well-groomed appearance
Minimum six months to a year cash handling experience strongly preferred within high volume industries
Must have excellent customer service/communication skills
Must be able to work independently along with a team mentality
Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more
Must be able to stand for prolonged periods of time or entire shift
Must be able to work at a fast pace and in stressful situations
Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust
Must be able to read, write, speak and understand English
Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues
Must have the dexterity to grip and work necessary items chips, 10 key adding machine, money bags, computers, money, etc.

Job Qualifications

High school diploma or equivalent
Ability to uphold and demonstrate the highest level of integrity
Must have excellent customer service and communication skills
Minimum six months to a year cash handling experience strongly preferred within high volume industries
Must be able to work independently along with a team mentality
Must be able to read, write, speak and understand English
Ability to provide courteous, fast, and effective service under pressure

Job Duties

Greet each guest as they arrive with enthusiasm and a smile
Make sure you open doors for all guests, men and women
Safely park the vehicle in the designated Valet parking spot or directed by Management Team, make sure the windows are rolled up, keys are in hand and lock the doors
Prior to parking vehicle, quickly check it for damage, dents, scratches, broken glass, and document the damage seen on the vehicle ticket
Give keys to Key Attendant
Attendants will be responsible for ticketing on the drive
Assist with transport baggage of arriving/departing guests if necessary
Retrieve vehicles in a safe and timely manner, opening the doors for guests and thanking them for coming to Harrah’s
Make sure each guest receives a claim ticket and a ticket must be collected upon retrieval of vehicle
Handle customer interaction, complaints and challenging situations while maintaining a positive and upbeat attitude