Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Job Description
Jacobsen|Daniels is a reputable company known for its commitment to providing exceptional services across various sectors, including hospitality and customer service. Specializing in creating seamless and satisfying experiences for clients, Jacobsen|Daniels places a strong emphasis on professional conduct and operational excellence. This role is based at Milwaukee Mitchell International Airport (MKE), an important hub that serves millions of passengers annually and requires reliable, courteous, and efficient amenities to enhance the traveler’s experience. The company operates in a dynamic environment where customer interaction is pivotal and the quality of service is a defining factor of success.
The Valet Attendan... Show More
The Valet Attendan... Show More
Job Requirements
- Minimum 1 year of experience in hospitality industry including guest or customer service
- Valid driver’s license and insurable driving record
- Ability to pass airport security clearance with no arrests in last 10 years
- Ability to work outdoors in various weather conditions
- Physical ability to stand walk bend stoop squat and lift frequently
- Ability to move luggage in and out of customer vehicles
- Strong communication and time management skills
Job Qualifications
- Minimum 1 year experience in hospitality industry including guest or customer service experience
- Prior parking industry experience is a plus
- Strong communication and customer service skills
- Valid in-state driver’s license with clean driving record
- Ability to pass MVR background test
- Excellent guest service and hospitality skills
- Strong problem solving and listening skills
- Ability to function in a team-oriented setting and independently
Job Duties
- Greet arriving guests providing courteous efficient and enthusiastic service
- Check and notify guests of pre-existing vehicle damage
- Record guest names vehicle information and secure guest keys for parking
- Accommodate guests requiring special assistance and aid
- Inspect vehicles for overall condition noting dents missing parts or distinguishing features
- Identify vehicle designated parking location and provide guest with vehicle claim check
- Report issues and potential problems impacting vehicle security and manage traffic flow
- Understand legal ramifications impacting valet service
- Assist guests with luggage
- Respond to emergency situations upon request
- Promote and maintain high-level customer service staying alert to guest needs
- Respond effectively to guest inquiries providing excellent service
- Resolve guest complaints within scope or refer to management
- Notify supervisor or Security of unusual events circumstances missing items or theft
- Keep valet area neat and tidy
- Quote prices for parking services receiving payments
- Utilize golf cart to assist customers with bags from lot to terminal
- Occasionally work at Public Information Desk
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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