Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $13.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K with 4% match to 5% Team Member Contribution
Dollar 1 daily meals
up to 18 Days of Paid Time Off Your First Year
Free shuttle from Rosemont Blue Line Station
Free on-site parking
Rivers Casino Scholarship Program for team members and their children or grandchildren
Tuition Reimbursement
Fitness/Gym Reimbursement
Community Volunteer Opportunities
leadership training and career advancement programs
Team Member Exclusive Discounts
Job Description
Rivers Casino is a prominent entertainment and hospitality establishment located in Des Plaines, Illinois, renowned for offering a premier gaming and leisure experience. The casino combines state-of-the-art gaming technology with exceptional customer service, making it a favored destination for both local residents and tourists. Rivers Casino not only prioritizes providing a thrilling gaming environment but also emphasizes creating a welcoming atmosphere where guests feel valued and attended to. The casino is committed to employing staff members who embody professionalism, enthusiasm, and dedication to guest satisfaction. Located at 2500 E. Devon Ave, Des Plaines, IL, Rivers Casino features convenient amenities including... Show More
Job Requirements
- Must be at least 18 years of age
- must be able to run to/from vehicles
- must know and abide by all applicable federal DOT, state, and local driving regulations
- frequent walking, standing, kneeling, twisting, bending, and lifting
Job Qualifications
- Excellent verbal and written communications skills
- ability to communicate with team members and guests
- ability to successfully fulfill the pre-employment process
- must be able to work flexible hours including evenings, weekends, and holidays
- ability to obtain and maintain all necessary licensing
Job Duties
- Greet the guest with positive body manner, friendly demeanor in accordance with the 5-10 rule
- open hotel doors for guests during slow periods
- adhere to the guidelines of Rivers Casino parking and retrieval procedures
- explain to guests Rivers Casino parking and retrieval procedure to ensure guest satisfaction
- answer the valet phone within 3 rings and maintain professional telephone etiquette
- maintain proper storage and labeling of guest keys and tags
- keep the valet area and front of Casino entrance neat and free of trash
- maintain appropriate logbook or records during shift
- hand out valet tickets and perform damage inspections of all vehicles before parked
- hang coats and tag luggage for guests
- respond to reasonable guest requests or place guest in contact with appropriate person for assistance
- adherence to image guidelines is particularly essential for this high-guest contact position
- all other duties as assigned
Job Location
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