Valet Attendant (Part Time)

Everett, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Salary

Rate:

Range $39,456.46 - $45,688.83

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development opportunities

flexible scheduling

Job Description

The role of the Valet Attendant at Encore Boston Harbor is crucial in delivering an exceptional guest experience from the moment they arrive to the moment they depart. This part-time position involves managing the ingress and egress of vehicles with the utmost care and professionalism, ensuring a seamless and efficient valet service that aligns with the Encore standards. As a Valet Attendant, the individual will take responsibility for safely parking vehicles, following all property-specific ingress and egress procedures, and adhering to strict cash handling protocols. The attendant will operate both automatic and manual transmission vehicles and will work to uphold... Show More

Job Requirements

21 years of age or above
will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission
must have a Massachusetts driver’s license
high school degree or equivalent preferred
culinary arts, hospitality or a related education or experience preferred
minimum 3 years of experience preferred
knowledge of Microsoft Office a plus
outstanding organizational and interpersonal skills as well as excellent attention to detail
ability to read, analyze, and interpret documents such as policy and procedure manuals, maintenance instructions, and other related documents
ability to respond to common inquiries from other employees or guests
conversational English required, second language a plus
ability to write instructions
ability to present information
ability to compute basic mathematical calculations
ability to decipher various reports and maintain reports upon request
able to talk and hear regularly
regularly required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl
vision abilities include close sight, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
able to lift or maneuver at least fifty pounds
able to work varying schedules to reflect business needs of the property
able to work outside and be subject to all weather conditions
able to work around electrically or mechanically energized equipment
expected to work in elevated places with proper precautions and personal protective equipment
able to interact with internal and external guests professionally in loud and moderate noise environments

Job Qualifications

High school degree or equivalent preferred
minimum 3 years of experience in valet or related service positions preferred
valid Massachusetts driver’s license
ability to operate both automatic and manual transmission vehicles
knowledge of company safety and cash handling procedures
strong organizational and interpersonal skills
excellent attention to detail
effective communication skills in English, conversational level required, additional language a plus
basic mathematical skills for handling cash and reports
ability to understand and apply departmental policies and procedures
demonstrated ability to work efficiently under pressure
commitment to safety and quality service
flexibility to work varied schedules as required by the hospitality industry

Job Duties

Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied
participates in short-and long-term departmental goals, objectives, policies, and operating procedures
monitors and evaluates operational effectiveness
effects changes required for improvement
identifies key drivers of success
actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures
records and reports
follows that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department
delivers and maintains a maximum level of property-wide service and satisfaction
contributes to company-wide communication and best practices
keeps informed of all new developments within the department
balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations
follow all company security and validation procedures to ensure only authorized individuals or owners can access vehicles
follow the ingress and egress processes designed for the property
operate and park both automatic and stick shift vehicles
follow all cash handling procedures
works with safety as a priority, and follows department and company safety standards
maintains relevant knowledge of industry through continuing education and training
performs any other job-related duties as assigned

Job Location

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