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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $12.00
Work Schedule
Weekend Shifts
Benefits
career growth and advancement
Affordable benefits
Healthcare FSA
Free Hyatt room nights
discounted room nights
Free parking
Paid Time Off
Financial perks
employee assistance
Employee Meals
Tuition Reimbursement
Discounts at various retailers
colleague recognition programs
Job Description
Hyatt Regency Lost Pines is a premier resort destination renowned for its exceptional hospitality and guest services located just outside Austin, Texas. As part of the global Hyatt Hotels Corporation, the resort specializes in providing a luxurious and memorable experience through a variety of amenities including golf courses, spa services, multiple dining options, and extensive event spaces. Hyatt Regency Lost Pines combines a rustic yet refined atmosphere with modern conveniences, appealing to families, leisure travelers, and corporate guests alike. The resort is committed to delivering top-tier customer service excellence, fostering a welcoming ambiance, and ensuring every guest's stay is comfortable... Show More
Job Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- valid driver’s license with a clean driving record
- ability to operate manual and automatic vehicles
- excellent customer service and communication skills
- ability to work in a fast-paced environment and handle stressful situations calmly
- physical ability to stand for long periods and lift heavy luggage
- must be 18 years of age or older
- knowledge of the local area and attractions
- must have stamina to lift moderate amounts of weight and run short distances
- must be comfortable working outdoors in a variety of weather conditions including hot and humid
- must have an open and flexible schedule that includes morning, afternoon, evening, weekend and holiday shifts
- previous experience in a valet or customer service role is preferred
Job Qualifications
- High school diploma or equivalent
- previous experience in valet or customer service preferred
- excellent customer service and communication skills
- knowledge of local area and attractions
- ability to operate manual and automatic vehicles
- ability to work in a fast-paced environment and handle stressful situations calmly
- physical ability to stand for long periods and lift heavy luggage
Job Duties
- Greet guests upon arrival and departure with a friendly and professional demeanor
- safely park and retrieve guest vehicles in a timely manner
- assist guests with luggage and provide directions or information as needed
- maintain a clean and organized valet area
- ensure the security of guest vehicles and belongings
- communicate effectively with the front desk and other hotel staff
- provide exceptional customer service and address guest inquiries or concerns promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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