Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company specializing in delivering exceptional guest experiences. Renowned for its commitment to creating smiles and making a positive impact, Towne Park serves millions of patients, visitors, and guests across various locations. The company prides itself on providing compassionate and attentive service that eases anxiety and makes every interaction memorable. Working at Towne Park means becoming part of a team dedicated to making a difference daily – whether that’s assisting a patient and their family, welcoming travelers in a new city, or supporting fellow employees. This culture of care and impact highlights Towne Park... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state of employment or a nearby state
- One month related experience or training
- Knowledge of customer and personal service principles
- Ability to read, write and comprehend English
- Ability to communicate effectively
- Basic math skills including addition, subtraction, multiplication and division
- Understanding of 24 hour and military time
- Ability to understand parking rates and procedures
- Ability to drive cautiously
- Physical ability to exert up to 100 pounds of force occasionally
- Ability to perform physical tasks such as climbing, stooping and balancing
- Willingness to work outdoors in various weather conditions
- Ability to operate manual transmission (preferred)
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience and/or training or equivalent combination of education and experience
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small groups
- Ability to add and subtract three-digit numbers and multiply and divide with 10’s and 100’s using American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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