Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional guest experiences through exceptional service and hospitality. With a mission to create smiles and make a meaningful impact, Towne Park proudly serves millions of patients, visitors, and guests across multiple locations. The company strives to provide compassionate service that eases the anxiety of patients and their families, delivers memorable experiences for visitors in new cities, and supports colleagues in a positive and uplifting environment. Towne Park values every interaction and believes that when a customer, client, or team member smiles, it is a testament to the company’s impactful... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for applicable state or commutable distance
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal services principles
- Ability to read, write, and comprehend English
- Ability to perform basic arithmetic and understand time systems
- Ability to operate a manual transmission
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s using American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to appropriate approved places
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks from guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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