Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Discovery nights at Four Seasons properties
Holiday pay
Vacation pay
daily meals
Uniforms and uniform care
sick pay
Disability Coverage
Life insurance
Parking discounts
Staff lounge and cafeteria
Parental leave pay
Fur baby insurance
401(k) retirement plan
Discounted accommodations
dental coverage
Job Description
Four Seasons Hotels and Resorts is a premier luxury hospitality company renowned worldwide for its commitment to excellence and genuine guest experiences. With a portfolio of 122 hotels, resorts, and 46 residential properties across 47 countries, Four Seasons stands as a beacon of exemplary service and sophisticated accommodations in major city centers and resort destinations. Their brand is synonymous with warmth, refinement, and an unwavering dedication to exceeding customer expectations through world-class employee experience and a vibrant company culture. At the core of this global hospitality leader are its people — a collective of driven individuals passionate about elevating themselves... Show More
Job Requirements
- Must be at least 18 years of age
- Valid driver’s license with a clean driving record
- Ability to drive all types of vehicles including manual transmission
- Ability to pass criminal background check and drug screen
- 100% mobility and standing ability for majority of the shift
- Ability to lift or carry luggage and boxes up to 100 pounds
- Flexibility in availability to work according to business volume
- Passion for hospitality and excellent guest service skills
Job Qualifications
- Experience in valet operations and hospitality is preferred but not required
- A valid driver's license and clean driving record
- Ability to drive all types of vehicle including manual stick
- Must be at least 18 years of age
- Passion for hospitality and a desire to be the best
- Ability to maintain a pleasant friendly and professional demeanor with guests co-workers and clients
- Strong communication and interpersonal skills
- Ability to work harmoniously and professionally with co-workers supervisors and management
Job Duties
- Greet guests who arrive by opening their car door and welcoming them to the hotel and assist in their arrival experience
- Retrieve valet cars for guests departing from the hotel assisting with luggage car door and their departure experience
- Issue appropriate valet parking ticket to guests who want car parked
- Assist guest with unloading luggage from the car and subsequently guide hotel guests to the Front Desk for check-in
- Offer services to transport luggage to the room and/or escort guest to their rooms
- Explain parking rates and retrieval procedures to guests upon arrival
- Greet and open hotel doors for all guests and local patrons arriving on foot
- Station and hold hotel entrance doors for guest arriving and departing to and from the hotel
- Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars
- Provide guest with directions recommendations and information about the city and its attractions
- Arrange taxis as needed for guest
- Handle all guest interaction with the highest level of hospitality and professionalism accommodating special requests whenever possible
- Resolve guest complaints and assist guests in all inquiries in connection with hotel services the local area and in house events
- Drive guest to their destination of choice within a 3 mile radius as part of the Four Seasons Minneapolis House Car program
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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